Heating Engineer

Sureserve; Milton Keynes; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Support for professional qualifications

Employee wellbeing programme

Enhanced maternity & paternity packages

Dental/Healthcare cash plan

Job summary

Sureserve is looking for a Heating Engineer to maintain and repair heating systems in clients' properties located in Milton Keynes. The role involves ensuring that heating and hot water systems operate efficiently and safely while managing service and maintenance works across various domestic properties.

Ideal candidates will have necessary gas qualifications and a friendly attitude to ensure customer satisfaction. The position requires 40 hours of work per week, Monday to Friday, with an on-call rota for evenings and weekends.

Qualifications

• Gas qualifications are essential, including CCN1, CENWAT, HTR1, CKR1.
• Friendly and professional attitude to build strong relationships with clients.
• Willingness to cover out of hours and weekend work.

Responsibilities

• Maintain and repair heating systems in clients' properties.
• Carry out service and maintenance works on domestic properties.
• Ensure compliance with Health and Safety requirements.

Skills

Gas qualifications (CCN1, CENWAT, HTR1, CKR1)

Customer care

Communication skills

Job description

Overview of Role

The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.

Key Responsibilities

• Carry out service and maintenance works on a variety of domestic properties across the region.
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
• Communicate updates and progress of work, completing the required paperwork electronically and manually.
• Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
• To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.

Key Attributes & Requirements

• Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
• Out of Hours evening and weekend cover on a rota basis is required as part of this role
• A friendly and professional attitude to build strong relationships with clients & tenants
• It is important that we complete all the appropriate criminal and reference checks before you start working with us.

Working hours

• 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs

1 hour for lunch daily, call out rota to go on doing evenings & weekend work.

What We Offer

• Company vehicle and fuel card
• Support provided for professional qualifications
• Employee wellbeing programme, occupational health support, telephone support- counselling for staff
• Service level awarded annual leave
• Enhanced maternity & paternity packages
• Dental/Healthcare cash plan
• Cycle to Work Scheme
• Electric Vehicle Leasing Scheme
• Gender & Equality Working Group
• Sureserve Academy- a platform for development, career progression
• Employee Voice programme
• Social activities for all of our Teams
• Sureserve Legends- celebrating the fantastic ways in which our employees live our values.

Equal Opportunities and Inclusivity

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [e-mail]

Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.