Heating Engineer

Sureserve; East Midlands; On-site; GBP 30,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Professional qualifications support

Wellbeing programme

Annual leave based on service

Maternity/Paternity packages

Healthcare options

Cycle to Work Scheme

EV Leasing Scheme

Staff development programs

Employee engagement activities

Inclusive workplace culture

Job summary

Sureserve is recruiting a Heating Engineer to service and repair domestic heating systems across the region. You will ensure efficient, safe operation and timely repairs, with a focus on customer care and compliance. The role includes out-of-hours rota work and full adherence to health and safety requirements.

You will work Monday to Friday, 8am-5pm, with a company vehicle and support for professional qualifications. DBS and right-to-work checks apply.

Qualifications

• Gas qualifications essential: CCN1, CENWAT, HTR1, CKR1.
• Friendly and professional attitude to build relationships with clients and tenants.
• Adherence to Health and Safety requirements and COSHH records.
• Criminal and reference checks completed before starting.

Responsibilities

• Carry out service and maintenance on domestic properties across the region.
• Maintain heating and hot water systems to operate safely and efficiently.
• Complete required paperwork electronically and manually; provide updates.
• Adhere to risk assessments, safe systems of work and COSHH policies.
• Assist with stock ordering and auditing for available parts.

Skills

Gas qualifications

Customer care

Health and safety

Communication

Job description

Sureserve

Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.

We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.

We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.

With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.

Sureserve Compliance Central

We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients.

We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers.

Overview of Role

The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.

Key Responsibilities

• Carry out service and maintenance works on a variety of domestic properties across the region.
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
• Communicate updates and progress of work, completing the required paperwork electronically and manually.
• Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
• To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.

Key Attributes & Requirements

• Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
• Out of Hours evening and weekend cover on a rota basis is required as part of this role
• A friendly and professional attitude to build strong relationships with clients & tenants
• It is important that we complete all the appropriate criminal and reference checks before you start working with us.

Working hours are

• 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs

1 hour for lunch daily, call out rota to go on doing evenings & weekend work.

What We Offer

• Company vehicle and fuel card
• Support provided for professional qualifications
• Employee wellbeing programme, occupational health support, telephone support- counselling for staff
• Service level awarded annual leave
• Enhanced maternity & paternity packages
• Dental/Healthcare cash plan
• Cycle to Work Scheme
• Electric Vehicle Leasing Scheme
• Gender & Equality Working Group
• Sureserve Academy- a platform for development, career progression
• Employee Voice programme
• Social activities for all of our Teams
• Sureserve Legends- celebrating the fantastic ways in which our employees live our values.

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [e-mail] Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.

Join us in our mission to deliver excellence across the UK.