Heating & Boiler Field Engineer – Same-Day Fix

Centrica plc; Cambridgeshire and Peterborough; On-site; GBP 42,572 - 52,033; Full time

Job summary

Centrica plc is looking for Service & Repair engineers to provide high-quality support to customers under British Gas. You will play a key role in delivering same day fixes, representing British Gas in customers' homes.

The position offers a base salary of £47,303 with an expected total earnings of £54,400 through the field reward scheme. Candidates must have ACS qualifications and significant experience in fault finding and diagnosis.

Qualifications

• A dedicated focus on providing outstanding customer experience on every visit.
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1).
• NVQ, C&G or equivalent in plumbing or heating.
• 3 years qualified experience of fault finding and diagnosis.
• Electrical knowledge including wiring and fault finding.

Responsibilities

• Deliver high-quality support to customers as Service & Repair engineer.
• Play a pivotal role in British Gas’ Service Promise for same day fix.
• Represent British Gas in customers' homes for service and repairs.

Skills

Customer experience focus

Fault finding and diagnosis

Electrical knowledge

Education

ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)

NVQ, C&G or equivalent in plumbing or heating

Job description

Centrica plc is looking for Service & Repair engineers to provide high-quality support to customers under British Gas. You will play a key role in delivering same day fixes, representing British Gas in customers' homes.

The position offers a base salary of £47,303 with an expected total earnings of £54,400 through the field reward scheme. Candidates must have ACS qualifications and significant experience in fault finding and diagnosis.