Heating Air Conditioning Service Technician

Baystate Energy Services; Plymouth; On-site; GBP 52,000 - 62,000; Full time

Benefits offered by this job

$50-$60 per hour pay

Job summary

Baystate Energy Services is seeking a Heating Air Conditioning Service Technician for the Greater Plymouth Area. The full-time, on-site role handles diagnosing HVAC issues, performing repairs, and routine preventive maintenance on residential and light commercial systems.

Daily duties include responding to service calls, inspecting efficiency and safety, repairing components, and documenting work. Customer communication and flexibility for peak-season hours are required.

Qualifications

• Ability to diagnose HVAC issues and propose effective solutions.
• Experience maintaining heating and cooling systems and performing routine PM.
• EPA regulations knowledge and EPA refrigerant certification.
• Commitment to customer satisfaction with clear explanations.
• HVAC-related training or certification; trade school or apprenticeship beneficial.
• Safe work with tools, following safety standards, and maintaining service records.
• Valid driver's license and reliable transportation for travel in the Greater Plymouth Area.
• Physical ability to lift, climb ladders, and work in confined spaces.

Responsibilities

• Diagnose HVAC issues and perform repairs.
• Carry out routine preventive maintenance on residential and light commercial equipment.
• Respond to service calls and inspect systems for efficiency and safety.
• Replace or repair components and document work performed.
• Communicate findings and recommendations to customers; ensure satisfaction.
• Occasional after-hours or weekend work during peak seasons.

Skills

Troubleshooting

Maintenance & Repair

EPA Certification

Customer Focus

HVAC Training

Safety & Documentation

Driver's License

Physical Ability

Education

Trade school or apprenticeship in HVAC

Job description

Baystate Energy Services provides homeowners and businesses across Massachusetts with high-quality installation, repair, and maintenance services for heating, cooling, and plumbing systems. The company focuses on dependable service and long-term system performance, helping customers maintain comfort and safety in their properties. Technicians work with a variety of residential and light commercial equipment, offering practical solutions tailored to each customer’s needs. Baystate Energy Services values professionalism, reliable workmanship, and customer-focused service in every visit.

Role Description

The Heating Air Conditioning Service Technician is a full-time, on-site role based in the Greater Plymouth Area. This position is responsible for diagnosing issues with HVAC systems, performing repairs, and completing routine preventive maintenance on residential and light commercial equipment. Daily tasks include responding to service calls, inspecting systems for efficiency and safety, replacing or repairing components, and documenting work performed. The technician will also communicate clearly with customers about findings, provide recommendations, and ensure a high level of customer satisfaction. The role may involve occasional after-hours or weekend work during peak seasons to meet customer needs.

Qualifications

• Strong troubleshooting skills, with the ability to diagnose HVAC system issues and recommend effective solutions.
• Experience in maintenance & repair of heating and cooling systems, including performing routine preventive maintenance.
• Knowledge of EPA regulations and possession of appropriate EPA certification for handling refrigerants.
• Commitment to customer satisfaction, with the ability to explain technical issues in clear, accessible language.
• Relevant technical training or certification in HVAC or a closely related field; trade school or apprenticeship experience is beneficial.
• Ability to work safely with tools and equipment, follow company and industry safety standards, and maintain accurate service records.
• Valid driver’s license and reliable transportation for travel to customer locations in the Greater Plymouth Area.
• Physical ability to work in varied environments, including lifting moderate weights, climbing ladders, and working in confined spaces.
• Compensation $50-$60 an hour for qualified candidates