Heathrow Housekeeper: Flexible Zero-Hour + Perks

Baxterstorey; Hounslow; On-site; GBP 18,000 - 26,000; Part time

Benefits offered by this job

Free meals on shift

Bespoke training and developmentOpport

Apprenticeship opportunities for all

Pension and life insurance

Discounts on Perkbox app; high street,

Access to an employee assistance?

Cycle to work scheme

Job summary

BaxterStorey is hiring a Housekeeper at London Heathrow Terminal 5. This zero-hour role focuses on maintaining cleanliness and delivering friendly, high-standard service to guests and colleagues.

You will clean surfaces, manage supplies, follow COSHH and safety procedures, and work with a collaborative team. The position offers free meals on shift, training, pension, and wellbeing support as part of our commitment to our people.

Qualifications

• Previous experience in a similar role, preferably in a hotel or busy setting.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Friendly and approachable demeanor, with a genuine desire to provide exceptional customer service.
• Ability to work well under pressure and handle customer complaints effectively.

Responsibilities

• To clean as appropriate all surfaces, furnishings and fittings using the specified equipment and cleaning products.
• To maintain sufficient supplies of cleaning materials and consumables relevant to the working area.
• To use, maintain and ensure the safe storage of cleaning equipment and to report defects to the appropriate person.
• To provide a friendly, efficient and hygienic service to all customers.
• Set up tables, chairs, and other lounge furniture and arrange them appropriately.
• Clean and sanitize toilet cubicles, showers, tables, counters, and service areas regularly.
• Communicate effectively with team members to ensure smooth operations.
• Maintain a positive work environment by fostering teamwork and cooperation
• Be aware of COSHH regulations and use appropriate protective equipment when using chemicals.
• Adhering to dress code policies. Demonstrate excellence.
• Adhere to health & safety and hygiene regulations to maintain a safe environment.
• Follow proper hand hygiene procedures and maintain personal cleanliness.
• To treat your team members as you would expect to be treated.
• To co-operate with all team members and undertake duties in the cleaning areas as requested to ensure an efficient and effective service is delivered at all times
• To assist and share knowledge and experience with team members as required
• To report any accidents or near misses to your Supervisor as soon as they occur
• To ensure compliance with all instructions relating to the use and storage of materials/equipment necessary for cleaning tasks.
• To complete training courses as required.
• To rigorously follow the location cleaning schedules.

Job description

BaxterStorey is hiring a Housekeeper at London Heathrow Terminal 5. This zero-hour role focuses on maintaining cleanliness and delivering friendly, high-standard service to guests and colleagues.

You will clean surfaces, manage supplies, follow COSHH and safety procedures, and work with a collaborative team. The position offers free meals on shift, training, pension, and wellbeing support as part of our commitment to our people.