Heathrow Airport Accessorize - Supervisor

MONSOON; Coventry; On-site; GBP 30,000 - 42,000; Full time

Job summary

Monsoon Accessorize recherche un superviseur pour son magasin à l'aéroport de Heathrow. Vous serez chargé de créer une expérience client exceptionnelle tout en motivant votre équipe et en dépassant les KPI. Nous valorisons une culture d'inclusion et divers employés, offrant des avantages tels qu'un salaire compétitif et un programme de bonus attrayant.

Benefits

A competitive salary and exciting bonus scheme

Staff uniform allowance

Generous staff discount across all brands

Additional holiday for birthday celebration

Qualifications

• Expérience en tant que superviseur ou dans un rôle clé.
• Capacité à diriger une équipe et à inspirer.
• Passionné(e) et résilient(e) avec un bon sens du service.

Responsibilities

• Soutenir l'équipe et dépasser les objectifs de vente.
• Assurer une expérience client exceptionnelle.
• Promouvoir l'inclusivité dans l'environnement de travail.

Skills

Leadership

Customer Service

Communication

Problem Solving

Job description

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Heathrow Airport Accessorize - Supervisor, Longford

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Client:

MONSOON

Location:

Longford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

86589f44c5cd

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Hours / Duration:

40 hours per week

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.

We are built on a way of working we are proud of, where values and ethics go hand in hand.

We have an exciting opportunity for anexperienced Supervisor to join our Accessorize store in Heathrow Airport.

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.

This role is based within Heathrow Airport; therefore, all applicants must be 18+ and able to work varied shifts across airport trading hours (6am-10pm)

Successful candidates will be required to complete a basic background check (CRC) and be able to provide a detailed education/employment history spanning the last 5 years prior to starting their employment.

What are we looking for in you?

Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.

Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us

Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team

Someone who demonstrates passion, drive and resilience, with a can – do approach

The ability to communicate openly and effectively

A solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In this role you will

Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values

Generating profit, through exceeding those KPIs

Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles

Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard

We offer piercing to our customers, and you would promote and deliver this with your team.

Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal

Ensure an inclusive environment, promoting equality and kindness with your team

Joining us, your benefits would include:

A competitive salary and exciting bonus scheme

A Staff uniform allowance – enabling you to have fun wearing our accessories

Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home

An additional day’s holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today.

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.