Heat Pump Manager

Boxt Limited; Leeds; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading renewable energy firm in Leeds is seeking an experienced Heat Pump Manager to oversee the installation and service operations of heat pump systems. The ideal candidate will have a strong background in renewable energy, team management, and compliance. This role offers an opportunity to lead a dedicated team while driving innovative projects in a supportive environment.

Benefits

30 days of annual leave plus bank holidays

Free tea, coffee, fruit, and breakfast

Ongoing training and development opportunities

Private medical cover

Company pension

Qualifications

• Proven experience in managing heat pump projects or renewable energy installations.
• Strong understanding of air source and/or ground source heat pump systems.
• Familiarity with industry standards and building regulations.

Responsibilities

• Manage and coordinate the design and installation of heat pump systems.
• Lead technical teams to ensure high standards of service.
• Develop project plans, budgets, and schedules.

Skills

Team management

Technical support

Project management

Problem-solving

Communication

Education

NVQ Level 3 in Plumbing, Heating, or equivalent

Tools

Heat pump design software

CAD tools

Job description

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Heat Pump Manager
Location: Leeds Office
Job Type: Full-Time

About Us:
When you join BOXT, you join more than a trailblazing installation company. You become part of
a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club - among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together to empower our customers' homes and lives.
BOXT offers...

• A great team culture - You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
• A market-leading tech platform - Our team of developers is constantly improving our award-winning platform to support customers and engineers.
• Employee progression - We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
• Customer champions - Our unique online journey empowers our customers. Through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
• Award-winning products - We work with leading manufacturers to install high-quality products, with many being Which? and Quietmark approved.
• Global investors - We're proud to be backed by Brookfield and part of the HomeServe Group

Job Summary:
We are seeking an experienced and results-driven Heat Pump Manager to lead the delivery, coordination, and strategic development of our heat pump installation and service operations. This role involves overseeing end-to-end project delivery, managing technical teams, and working closely with stakeholders to support growth, The ideal candidate will have a strong background in heat pump technology (air source and/or ground source), team management, and regulatory compliance in the renewable energy or HVAC industry.
Key Responsibilities:

• Manage and coordinate the design, installation, and commissioning of heat pump systems for clients.
• Lead a team of engineers, installers, and coordinators, ensuring high standards of technical delivery and customer service. Provide technical support and guidance on heat pump system design, sizing, and performance.
• Ensure compliance with industry regulations and quality standards.
• Develop and maintain project plans, budgets, and schedules to ensure timely and cost-effective delivery.
• Work closely with sales, procurement, and customer service teams to support smooth handovers and operational readiness.
• Stay up to date with industry trends, emerging technologies, and government schemes.
• Monitor and improve installation quality and efficiency through regular audits and process improvements.
• Liaise with clients and stakeholders to manage expectations, resolve issues, and ensure satisfaction.

Leadership Qualities:

• We are passionate about creating a positive working environment and collaborative team culture, so it's essential that as a people manager, you can make this happen within your team.
• You should be passionate about your team's development and wellbeing and support this
  through regular feedback, coaching, and check-ins.
• Our business is fast paced, so it's essential that you can make decisions under pressure whilst meeting KPIs and delivering great results.
• Work towards continuous development of processes to optimise performance and output.
• Ensure the team is compliant with data management and industry regulations and standards through guidance and support.
• Build great working relationships with stakeholders, ensuring that their needs are met.

What we are looking for:

• Proven experience in managing heat pump projects or similar renewable energy installations.
• Strong technical understanding of air source and/or ground source heat pump systems.
• Demonstrated ability to lead and manage operational teams.
• Familiarity with industry standards, building regulations, and heating policies.
• Excellent project management, communication, and problem-solving skills.
• NVQ Level 3 in Plumbing, Heating, or equivalent trade qualification.
• Experience with heat pump design software and CAD tools.
• Health & Safety qualifications

Benefits:
We have a great culture at BOXT, working closely together as one team. Our founders wanted to create a company that was disruptive, innovative, and forward thinking and they've created a positive, welcoming environment for people to work and thrive within.

Your benefits include...

• 30 days of annual leave (plus bank holidays)
• Free tea, coffee, fruit, and breakfast
• Modern offices
• Social events
• Ongoing training and development opportunities
• Enhanced Family Friendly Benefits
• Private medical cover*
• Company pension
• Death in service benefit*

After probationary period*

How to Apply:
If you'd like to join the BOXT team, then please send an email with your CV and get creative to
tell us why you think you'd be a great fit for this role and our team.