Heat Pump Installer

www.findapprenticeship.service.gov.uk - Jobboard; Reading; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local service provider in Reading is seeking an experienced Heating & Plumbing Engineer to deliver high-quality installation, maintenance, and repair services for heating and hot water systems. The ideal candidate will hold necessary qualifications and have a strong focus on technical expertise and customer satisfaction. Responsibilities include on-site supervision, fault diagnosis, and ensuring compliance with safety standards.

Qualifications

• NVQ Level 2/3 qualification in plumbing or equivalent certification is essential.
• Level 3 Award in the installation and maintenance of heat pump systems is required.
• Experience with hot water systems and regulatory compliance is necessary.

Responsibilities

• Oversee and deliver on-site installation and servicing of heating systems.
• Conduct fault diagnosis, routine maintenance, and reactive repairs.
• Provide technical support and supervision to team members.

Skills

Installation of hot water cylinders

Maintenance of heating systems

Customer service

Fault diagnosis

Regulatory compliance

Education

NVQ Level 2/3 in Domestic Plumbing

Level 3 Award in Heat Pump Systems

G3 Unvented Hot Water Cylinder Certification

Water Regulations Certificate

Job description

Role Overview:

We are seeking an experienced and versatile Heating & Plumbing Engineer to join our team, based in Reading. The successful candidate will be responsible for delivering high-quality installation, maintenance, and repair services for a range of heating and hot water systems in both domestic and commercial properties.

This is a field-based role with a strong focus on technical expertise, regulatory compliance, and customer satisfaction. It includes supervising on-site works and ensuring all tasks are completed to industry and safety standards.

Key Responsibilities:

• Oversee and deliver on-site installation and servicing of hot water cylinders, thermal storage systems, and heat pumps

• Carry out general central heating system installations and repairs (domestic and commercial)

• Provide on-site supervision, technical support, and guidance to team members

• Conduct fault diagnosis, routine maintenance, and reactive repairs to ensure effective operation of heating systems

• Install, upgrade, and maintain plumbing, heating, sanitation, and HVAC systems (planned and reactive works)

• Ensure all works meet PAS 2030, MCS standards, and Gas Safe regulations

• Participate in out-of-hours rota, including overtime and emergency call-outs

• Accurately record work activities using a PDA or similar device

• Report incidents, near-misses, and hazards in line with H&S procedures

• Perform additional maintenance tasks within your qualifications and training

• Provide a professional and adaptable service to meet varied customer needs

Essential Qualifications:

• NVQ Level 2/3 in Domestic Plumbing or equivalent (e.g., City & Guilds)

• Level 3 Award in the Installation and Maintenance of Heat Pump Systems (C&G, BPEC, or LCL Awards)

• G3 Unvented Hot Water Cylinder Certification

• Water Regulations Certificate