Heat Pump Engineer

Octopus Energy Ltd; Greater London; On-site; GBP 38,000 - 45,000; Full time

Benefits offered by this job

Company vehicle and fuel

Annual bonus £2,500

Training programme worth £7,000

Share options

Lunch allowance £25 per week

Uniform and PPE

Job summary

Octopus Energy Ltd is hiring Heat Pump Engineers to install low carbon technology in customers' homes, starting with Air Source Heat Pumps, supported by our training centre.

You will work with an office-based team, review specs, and lead a crew, with full training and a strong benefits package including company vehicle.

Qualifications

• NVQ Level 2 (or equivalent) in Plumbing and Heating.
• Full, clean Driving Licence.
• Gas Safe certification.
• Ability to fault find on heating systems.
• Experience installing boilers and air source heat pumps.
• Knowledge of WRAS or BPEC L3 would be a plus.

Responsibilities

• Install low carbon tech in customers' homes, starting with air source heat pumps.
• Lead a crew and empower on-site decisions.
• Review technical specs and mechanical drawings.
• Commission heat pumps with an electrician.
• Provide excellent customer service and resolve on-site issues.

Skills

Heat pump installation

Boiler installation

Team leadership

Fault finding

Customer service

Driving licence

Education

NVQ Level 2 Plumbing & Heating

Job description

As part of the Octopus Energy Services crew, you'll be working closely with our office based teams to get our innovative renewable products installed into customer homes. You'll have the backing of Octopus Energy's massive tech power to minimise admin, so you can focus on delivering top-class service to our customers. We're looking for Heat Pump Engineers who have experience in heating systems and are passionate about providing our customers with the best service possible (we'll provide full training to help you transition over to renewables). You'll be the face of Octopus Energy in our customers' homes backed by a strong track record of safety, respect and top-tier service, you'll love connecting with customers just as much as handling the technical work.What you'll do

• You’ll work as part of a team to install low carbon technology in customers’ homes - starting with Air Source Heat Pumps
• You’ll learn about new technologies and get awesome training in our state‑of‑the‑art £10m training centre; giving you the confidence to install the kit, to find solutions to challenges and to share low carbon advice with our customers
• You’ll use your knowledge and experience of heat pump installations to deliver an outrageous experience
• You’ll review and collaborate on technical specifications and mechanical drawings
• You’ll work with an electrician to commission Air Source Heat Pumps
• You’ll lead a team; be responsible for your crew and empower them to make on‑the‑fly decisions to do what's right for you and your customers. You'll be experienced in the installation of boilers and it's a plus if you know about air source heat pumps
• You’ll be an experienced plumbing and heating engineer with knowledge of heating system design and the ability to fault find. You'll also have domestic hot & cold water system knowledge
• You’ll have experience of reviewing and challenging technical specifications & mechanical drawings
• It would be great if you had knowledge of and a basic competency in electrical levels
• It would be great if you had experience with hydraulic systems to design & quality standards - CIBSE & MCS - but this isn't a must
• Similarly F-gas would be great but it's not essential, For this role, you need a minimum NVQ level 2 (or equivalent experience) within the Plumbing and Heating pathway and a full, clean Driving Licence It would be great if you had some of the below too
• WRAS Water Supply Regs
• UHW10/HWSS Unvented DHW Storage Systems
• Gas safe certification
• BPEC L3 or equivalent in heat pump installation
• Basic salary £38,000 per year
• On-target earnings £45,000
• Additional salary for overtime/on-call
• £2,500 annual bonus
• Training programme worth £7,000 at our state‑of‑the‑art R&D centre
• Share Options in Octopus Energy
• £25 per week lunch allowance
• Use of company tools
• Uniform and all PPE
• Company Vehicle and fuel
• Support for personal development in Renewable Tech
• Schedule
• Job Type: Full-time
• Schedule: 8 hour shift (8am - 5pm Monday - Friday) 42.5 hours per week
• Overtime
• Other Perks
• Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co‑owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about!
• We’ve officially a world class company to work for [Best Companies] and we’re in Glassdoor’s [Top 50 best places to work in 2022]