Heat Meter and Billing Project Manager

TN United Kingdom; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Heat Meter and Billing Project Manager to oversee a high-profile project in London. This role involves developing and implementing billing strategies for heat networks, ensuring compliance with regulations, and enhancing service efficiency. The ideal candidate will possess a deep understanding of district heating systems, strong data analysis skills, and experience in engaging with communities. Join a dynamic team dedicated to making impactful changes in the Housing Department while maximizing income and improving service delivery. If you are passionate about energy management and community engagement, this opportunity is for you.

Qualifications

• Experience in district heating systems and heat metering processes.
• Strong data analysis skills and governance process experience.

Responsibilities

• Develop and implement billing strategy for heat networks.
• Ensure compliance with regulations and best practices.

Skills

Knowledge of district heating systems

Heat metering and billing technology

Regulations relating to heat metering

Operational strategies development

Data analysis skills

Governance process experience

Billing service charges experience

Housing law knowledge

Market analysis and recommendations

Risk management skills

Project management methodologies

Customer care skills

Community engagement experience

Energy management principles

Behavior change driving experience

Flexibility and travel willingness

Job description

Social network you want to login/join with:

Heat Meter and Billing Project Manager, London

Client:

Spencer Clarke Group

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

d8901e4f60b2

Job Views:

4

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Job Title: Heat Meter and Billing Project Manager

Location: Central London / Hybrid

Contract: 6-months ongoing

About the role:
Based in London (hybrid):

Home Ownership is responsible for issuing all bills to tenants and leaseholders for rent and service charges, including the charge for heating and hot water. Currently, circa 3,200 residents are on heat networks, and this number will increase over time.

The Energy Act and Heat Metering and Billing Regulations will change how this will be done, and the post holder will be pivotal in ensuring that all regulations and best practices are met by working with residents, internal stakeholders, and benchmarking across other registered providers.

This post holder will be responsible for developing and implementing our billing strategy for heat networks to maximize income, which currently is circa £10M. This is a high-profile project within the department, ensuring that we make change happen efficiently and practically across the wider Housing Department.

About you:
You will have the following skillsets or experiences:

• Knowledge of district heating systems and especially heat metering and billing technology and processes
• Knowledge of regulations and standards relating to heat metering, billing, and heat network operation
• Experience of developing operational strategies and tactics to turn visions into successful outcomes
• A high level of data analysis skills
• Experience of the governance process including report writing and presenting such reports to senior members of staff, councillors, and residents
• Good experience of billing service charges across all tenures in Local Authorities
• Knowledge of housing law relating to landlords, tenants, and leaseholders, such as the Housing Act, Landlord and Tenant Act, Energy Act, and the Freehold and Leasehold Reform Act
• Ability to analyze market options and make recommendations
• Risk management skills, always considering all options and identifying mitigations
• Able to work independently, structuring work using recognized project management methodologies
• Experience of working productively with internal and external stakeholders
• Excellent customer care skills and experience of communicating complex information to a variety of customer groups
• Experience of engaging successfully with communities, co-designing a suitable solution
• An understanding of the principles and practices of energy management
• Experience of driving behavior change in a Local Authority setting
• Have a flexible approach and a willingness to travel to other offices as required
• There will be a requirement to attend meetings outside the normal working day, for which sufficient notice will be given

If you are interested in applying, please apply now with your CV and contact Chris Wilkinson at Spencer Clarke Group on 07841 488917 or email.