Hearing Wellness Advisor- Trafford Centre

Sonova Group; Liverpool City Region; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading company as a Hearing Wellness Advisor at the Trafford Centre. This role will provide you with the skills and experience needed for a successful career in audiology, including comprehensive training and the opportunity for progression into advanced hearing care roles. You'll help customers improve their hearing with our innovative solutions.

Benefits

Boots Discount Card

Free hearing aids for employees

Free flu vaccine

Pension Scheme

Flexible Benefit Box

Life Assurance Cover

Long Service Awards

Generous Annual Leave

Access to confidential support network

Qualifications

• Passion for helping people hear better.
• Desire to build a long-term career in audiology.

Responsibilities

• Perform hearing screenings and assist with hearing aid maintenance.
• Gain hands-on experience with cutting-edge hearing technology.

Skills

Customer service

Job description

Hearing Wellness Advisor- Trafford Centre

Sonova Group

Manchester

GBP 22,000 - 28,000

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You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Manchester, United Kingdom

Hearing Wellness Advisor- Trafford Centre

158130

**Start Your Career in Audiology – Join Us as a Hearing Wellness Advisor!**

About Us
At Boots Hearingcare, we provide tailored hearing solutions through expert assessments, fittings, and dedicated aftercare. As a Hearing Wellness Advisor, you'll play a key role in supporting customers, learning about hearing healthcare, and developing specialist skills that can set you on the path to becoming a qualified Audiologist.

If you're passionate about helping people hear better and looking to build a long-term career in audiology, this is the perfect opportunity!

About the Role:

As a Hearing Wellness you'll gain hands-on experience with cutting-edge hearing technology, perform hearing screenings, assist with hearing aid maintenance, and receive comprehensive, fully funded training at the Boots Hearingcare Academy, making this an ideal stepping stone into a clinical audiology career with opportunities for progression into advanced hearing care roles.

Benefits at Boots Hearingcare

• Boots Discount Card : Receive exclusive discounts on a wide range of products at Boots stores.
• Free hearing aids if you need them as an employee!
• Free Flu Vaccine : Stay healthy with free flu vaccines available at Boots Pharmacies & Discounted for family members
• Pension Scheme : Secure your future with our comprehensive pension scheme, including salary Sacrifice
• Flexible Benefit Box : Access our flexible benefit box to tailor benefits to suit your individual needs.
• Life Assurance Cover : Gain peace of mind with life assurance cover.
• Long Service Awards : Be recognised for your dedication with long service awards.
• Generous Annual Leave : Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days, plus bank holidays.
• Telus : Access Telus, a confidential support network offering help and advice on matters both in and outside of work.

Training & Career Progression- Your Path to a Future in Audiology

At Boots Hearingcare, we are committed to providing you with the knowledge, skills, and hands-on experience needed to build a successful career in audiology. From fully funded training to practical experience in-store, our structured development program sets you up for long-term success in the industry.

Your Training Journey

Training is spread over several months, ensuring a structured learning approach.

Sessions take place at our dedicated Boots Hearingcare Academy in Llandudno, covering core audiology knowledge, customer interactions, and specialist procedures.

Accommodation and expenses are fully covered, so you can focus on learning and development.

• Gain practical experience working alongside experienced Audiologists
• Develop expertise in hearing screenings, customer consultations, and hearing aid maintenance.
• Learn how to confidently discuss hearing health, ear care products, and treatment pathways with customers.

Specialist Skills & Advanced Hearing Services

• Progress into specialist training, including wax removal (Micro Suction), providing an essential service to customers.
• Learn about advanced hearing technology and develop the ability to recommend tailored solutions for a variety of hearing needs.

This role isn’t just a job—it’s the first step toward a long-term career in hearing care. By completing our training program, you’ll be well-positioned to:

• Progress into clinical audiology roles, working towards formal audiology qualifications.
• Develop into a Hearing Care Specialist, taking on more responsibility in hearing assessments and ear care services.
• Gain experience that could lead to a Hearing Aid Audiologist (HAA) role, with further training and qualifications available.
• Become an integral part of Boots Hearingcare’s future, supporting our mission to improve lives through better hearing.

We provide the training—you bring the passion for helping people hear better!

A Workplace Where Everyone Belongs

At Boots Hearingcare, we’re committed to developing talent, supporting diversity, and fostering collaboration. We provide equal opportunities for all, ensuring every team member can grow and succeed.

“We Care, We drive innovation, We strive for excellence, We build the best team”

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.