Hearing Wellness Advisor- Cardiff

Sonova; Cardiff; On-site; GBP 24,000 - 32,000; Full time

Job summary

Boots Hearingcare is seeking a Hearing Wellness Advisor to support customers and develop a career in audiology. This role offers hands-on experience with hearing technology, fully funded training, and opportunities for career progression in hearing care.

Benefits

Boots Discount Card

Free hearing aids for employees

Free Flu Vaccine

Pension Scheme

Flexible Benefit Box

Life Assurance Cover

Generous Annual Leave

Confidential support network

Qualifications

• Passion for helping people improve their hearing.
• Willingness to undergo extensive training.
• Strong interpersonal skills necessary for customer interactions.

Responsibilities

• Perform hearing screenings and assist with hearing aid maintenance.
• Receive comprehensive training at the Boots Hearingcare Academy.
• Develop expertise in customer consultations and hearing products.

Skills

Customer Support

Communication

Problem Solving

Job description

**Start Your Career in Audiology – Join Us as a Hearing Wellness Advisor!**

About Us
At Boots Hearingcare, we provide tailored hearing solutions through expert assessments, fittings, and dedicated aftercare. As a Hearing Wellness Advisor, you'll play a key role in supporting customers, learning about hearing healthcare, and developing specialist skills that can set you on the path to becoming a qualified Audiologist.

If you're passionate about helping people hear better and looking to build a long-term career in audiology, this is the perfect opportunity!

About the Role:

As a Hearing Wellness you'll gain hands-on experience with cutting-edge hearing technology, perform hearing screenings, assist with hearing aid maintenance, and receive comprehensive, fully funded training at the Boots Hearingcare Academy, making this an ideal stepping stone into a clinical audiology career with opportunities for progression into advanced hearing care roles.

Benefits at Boots Hearingcare

• Competitive Salary: Circa £24,380 + Monthly bonus* OTE £31,694

• Boots Discount Card : Receive exclusive discounts on a wide range of products at Boots stores.
• Free hearing aids if you need them as an employee!
• Free Flu Vaccine : Stay healthy with free flu vaccines available at Boots Pharmacies & Discounted for family members
• Pension Scheme : Secure your future with our comprehensive pension scheme, including salary Sacrifice
• Flexible Benefit Box : Access our flexible benefit box to tailor benefits to suit your individual needs.
• Life Assurance Cover : Gain peace of mind with life assurance cover.
• Long Service Awards : Be recognised for your dedication with long service awards.
• Generous Annual Leave : Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days, plus bank holidays.
• Telus : Access Telus, a confidential support network offering help and advice on matters both in and outside of work.

Training & Career Progression- Your Path to a Future in Audiology

At Boots Hearingcare, we are committed to providing you with the knowledge, skills, and hands-on experience needed to build a successful career in audiology. From fully funded training to practical experience in-store, our structured development program sets you up for long-term success in the industry.

Your Training Journey

Training is spread over several months, ensuring a structured learning approach.

Sessions take place at our dedicated Boots Hearingcare Academy in Llandudno, covering core audiology knowledge, customer interactions, and specialist procedures.

Accommodation and expenses are fully covered, so you can focus on learning and development.

In-Store Mentorship & Hands-On Experience

• Gain practical experience working alongside experienced Audiologists
• Develop expertise in hearing screenings, customer consultations, and hearing aid maintenance.
• Learn how to confidently discuss hearing health, ear care products, and treatment pathways with customers.

Specialist Skills & Advanced Hearing Services

• Progress into specialist training, including wax removal (Micro Suction), providing an essential service to customers.
• Learn about advanced hearing technology and develop the ability to recommend tailored solutions for a variety of hearing needs.

Career Progression – Your Future in Audiology

This role isn’t just a job—it’s the first step toward a long-term career in hearing care. By completing our training program, you’ll be well-positioned to:

• Progress into clinical audiology roles, working towards formal audiology qualifications.
• Develop into a Hearing Care Specialist, taking on more responsibility in hearing assessments and ear care services.
• Gain experience that could lead to a Hearing Aid Audiologist (HAA) role, with further training and qualifications available.
• Become an integral part of Boots Hearingcare’s future, supporting our mission to improve lives through better hearing.

We provide the training—you bring the passion for helping people hear better!

A Workplace Where Everyone Belongs

At Boots Hearingcare, we’re committed to developing talent, supporting diversity, and fostering collaboration. We provide equal opportunities for all, ensuring every team member can grow and succeed.

“We Care, We drive innovation, We strive for excellence, We build the best team”