Hearing Care Assistant (HCA) - East Devon Medical Centres

Scrivens Opticians & Hearing Care; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hearing care provider is seeking experienced Hearing Care Assistants to join their team in Birmingham. The role focuses on delivering high-quality patient service and ensuring customers maximize their hearing aid benefits. Candidates must have a full clean driving license, as the position is fully mobile. The company offers a competitive salary, structured training, and opportunities for career advancement.

Benefits

28 days’ annual leave

Sick Pay

Pension

Generous staff discount scheme

Qualifications

• Experience in providing exemplary patient service.
• Ability to maximize benefits of hearing aids.

Responsibilities

• Support customers' needs for optimal hearing aid use.
• Provide superb aftercare.

Skills

Patient Service

Attention to Detail

Job description

Due to the increasing demand for NHS Hearing Services, we are creating exciting new opportunities for experienced Hearing Care Assistants as part of our commitment to providing high-quality hearing services.

Do you provide exemplary patient service to ensure quality and patient satisfaction? Do you enjoy helping customers maximize the benefits of their hearing aids? Do you have excellent attention to detail and provide superb aftercare? If you answered YES to these questions, you might be the perfect fit for this role.

The aim of this role is to support our customers' needs, ensuring they experience the best from their hearing aids.

If you have the right skills and attributes and are looking to advance your career, we want to hear from you.

To apply, a full clean driving license is essential as this role is fully mobile. We offer a competitive salary package, structured on-the-job training, and opportunities for future career development.

The Business

We are a nationally based opticians and hearing care provider, with a Head Office in Birmingham and a local manufacturing facility. We support over 166 retail branches across England, Scotland, and Wales. This family-owned business has maintained a presence in the city since 1938 and is expanding.

Benefits

• 28 days’ annual leave
• Sick Pay
• Pension
• Generous staff discount scheme

If you're interested in this opportunity and want to learn more, please get in touch.