Hearing Care Assistant

Scrivens Opticians & Hearing Care; Ely; On-site; GBP 20,000 - 25,000; Full time

Job summary

A national opticians and hearing care provider is looking for experienced Hearing Care Assistants to deliver exemplary patient services across the country. The role involves providing superb aftercare and supporting customers with their hearing aids. A full clean driving license is essential as the position is mobile, and the company offers a competitive salary along with structured training.

Benefits

28 days’ annual leave

Sick Pay

Pension

Generous staff discount scheme

Qualifications

• Experience in providing high-quality patient services.
• Full clean driving license essential for the role.
• Ability to provide superb aftercare.

Responsibilities

• Support customers to ensure they experience the best from their hearing aids.
• Help customers get the most from their hearing aids.
• Ensure quality and patient satisfaction.

Skills

Excellent attention to detail

Exemplary patient services

Customer support

Mobile service delivery

Job description

Due to the ever increasing demand on our NHS Hearing Services, we are creating exciting new opportunities for experienced Hearing Care Assistants across the company as part of our ongoing commitment to provide a high quality hearing service.

Do you provide exemplary patient services to ensure quality and patient satisfaction? Do you enjoy helping customers get the most from their hearing aids? Have you got excellent attention to detail and provide superb aftercare? If you answer YES to these questions, you are just the person we are looking for.

The aim of this role is to support the needs of our customers to ensure they experience the best from their hearing aids.

If you have the right skills and attributes and want to take the next step in your career, we want to hear from you.

To apply for this role a full clean driving license is essential as this role is fully mobile. We will be offering a competitive salary package along with structured on the job training and future career development opportunities.

The Business

We are a nationally based opticians and hearing care business. With a Head Office in Birmingham and a local manufacturing facility, we support over 166 retail branches across England, Scotland and Wales. This is a family owned business, which has maintained a presence in the city since 1938, and we are expanding.

Benefits

28 days’ annual leave

• Sick Pay
• Pension
• Generous staff discount scheme

If you are interested in a new role and you want to know more about this opportunity, please get in touch.