Hearing Aid Dispenser - Hatch End

Hidden Hearing; Greater London; On-site; GBP 38,000; Full time

Job summary

An established industry player in hearing healthcare is seeking a dedicated Hearing Aid Dispenser for their Hatch End center. This role offers a competitive salary, generous car allowance, and uncapped commission opportunities. You'll conduct comprehensive assessments, provide tailored hearing solutions, and ensure excellent after-sales service. Join a supportive team that values ongoing training and development, and be part of a company recognized for its commitment to high standards of care and employee satisfaction. If you're passionate about making a difference in people's lives, this opportunity is for you.

Benefits

Generous car allowance

Uncapped monthly commission

25 days annual leave

Employee Assistance Programme

Employee discounts

Supportive culture

Long service awards

Qualifications

• HCPC qualified Hearing Aid Dispenser with current registration.
• Proficient in using audiometry equipment and company systems.

Responsibilities

• Conduct comprehensive hearing assessments and recommend solutions.
• Provide excellent after-sales service and maintain customer records.

Skills

Hearing Aid Dispensing

Audiometry

Customer Service

IT Skills

Time Management

Education

HCPC Registration

Qualified HAD or Pre-Registered HAD

Tools

CMS System

Audiometry Equipment

Job description

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About The Role

Hidden Hearing is one of the UK’s leading providers of private hearing healthcare, offering life-changing services. We are seeking a Hearing Aid Dispenser / Audiologist (HCPC Qualified) for our Hatch End hearing centre.

• Generous car allowance starting from £5,328 per annum (dependent on performance/sales) or a company car if preferred.
• Uncapped monthly commission with opportunities for quarterly and annual bonuses.
• 25 days annual leave plus bank holidays.
• Employee Assistance Programme for you and your family.
• Additional benefits include employee discounts, supportive culture, and long service awards.
• We are an IiP Gold accredited company.

Compensation and Support

Basic salary: £37,618.

• Support from a designated diary coordinator and a supportive management team.
• Permanent contract, 37.5 hours/week, Monday to Friday, 9:00 am to 5:00 pm, with some flexibility required.

Responsibilities

• Conduct comprehensive hearing assessments and recommend suitable hearing solutions, adhering to HCPC standards and BSHAA guidelines.
• Accurately complete audiograms and customer records using the company’s CMS system.
• Follow company working practices, including standard consultations.
• Provide excellent after-sales service, responding promptly to service calls.
• Keep knowledge and skills up to date with HCPC CPD requirements.

Role Requirements

• Qualified HAD or Pre-Registered HAD.
• Current HCPC registration.
• Membership or willingness to join BSHAA.
• IT skills for using company systems and audiometry equipment.
• Good time and job management skills.
• Valid UK driving license.

This role requires applicants to be eligible to work in the UK/EU without restrictions. Visa sponsorship is not available.

About Us

Established in 1968, Hidden Hearing is committed to high standards of care, trusted by over 100,000 people annually. Owned by Demant, a global leader in hearing healthcare, we embrace core values of teamwork, trust, a can-do attitude, and innovation. With over 650 employees in the UK, including nearly 240 qualified Dispensers, we foster a supportive, family-like culture. Recognized as an Investors in People Gold standard employer, we offer ongoing training and development to help you excel.