Hearing Aid Audiologist (Plymouth)

Amplifon; Plymouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading private hearing specialist is seeking an Audiologist for their Plymouth store. This role involves conducting hearing tests, providing exceptional customer service while managing clinical operations. Candidates will benefit from uncapped commission and support for professional development within a global organization. The company prioritizes work-life balance with a strict 9-5 schedule and offers opportunities for career progression.

Benefits

Generous basic salary based on experience

Uncapped Commission

Company Car or Car Allowance

25 days holiday plus bank holidays

Employee Assistance Program

Auto-enrolment pension

Private dental & healthcare after probation

Employee benefits including discounts and savings

Possible relocation assistance up to £2,000

Qualifications

• Registered with HCPC.
• Exceptional standards of customer service required.
• Strong analytical and judgment skills necessary.

Responsibilities

• Administering hearing tests and assessing client needs.
• Providing aftercare service.
• Managing the clinic with the support of a Sales & Customer Advisor.

Skills

Customer care

Analytical skills

Communication

Organization

Education

Registered Hearing Aid Dispenser

Job description

We are looking for an Audiologist to join our Plymouth store who is passionate about delivering an exceptional customer journey and making a difference to people's day-to-day lives.

About the role

You will be the sole Audiologist based exclusively at our Plymouth store, with the support of an in-store Sales and Customer Service Advisor.

The Sales and Customer Service Advisor will call customers to ensure they attend their appointments, manage your diary, greet anyone who comes into the store, regularly contact existing customers in case they are interested in upgrading, and assist with all your admin so you can focus on delivering the best patient care.

In addition to conducting 75 to 90-minute hearing tests for new customers, you will be able to offer a deposit-free, 14-day free trial to anyone you assess as having hearing loss.

We believe in a strict 9-to-5 working schedule to support your work-life balance, so you won’t be expected to stay in the store past 5pm unless you choose to, ensuring you have time to recharge outside of work.

You’ll have access to cutting-edge testing equipment and the latest hearing aids from leading manufacturers, helping you deliver the very best clinical service to your patients.

Uncapped monthly and quarterly commission, plus a company car or car allowance.

You will have the full support of our UK Head Office Marketing team to help bring customers to your branch.

An opportunity to move into an Area Manager position, join the training team, or work for Amplifon in a different country.

When you start, you will undergo four weeks of training with our top audiologists at Amplifon. Since everyone excels in different areas, this approach allows you to learn the best skills from each, helping you master Amplifon’s customer journey.

Package

• Generous basic salary, based on experience
• Uncapped Commission (monthly and quarterly) with no minimum threshold
• Company Car OR Car Allowance
• 25 days holiday (plus bank holidays)
• Employee Assistance Program
• Auto-enrolment pension
• Private dental & healthcare after probation
• Employee benefits (discounts, savings and more)
• Potential to move into training roles, Area Manager positions or work for Amplfion in a different country.
• Possible relocation assistance of up to £2,000 for candidates willing to relocate

Responsibilities

• Administering hearing tests, assessing client needs and informing them of the options available to them.
• Providing an aftercare service in line with the Amplifon aftercare programme.
• Managing the clinic with the support of a Sales & Customer Advisor including staff management.
• Ensuring that the team provide a professional, courteous and high-quality service.
• Delivering a positive Amplifon customer journey experience that exceeds expectations.
• Act as a role model for Amplifon by developing and maintain strong relationships with various stakeholders including colleagues, local community and other clinicians.

About You

• Registered Hearing Aid Dispenser with the HCPC
• Exceptional standards of customer care and service
• Commercial sensitivity
• Strong analytical and judgement ability
• Effective communication style
• Organised and efficient with time

About Amplifon

As a world leading private hearing specialist, operating in 26 countries worldwide, we have one focus; our customers’ quality of life. Across the UK our dedicated front and back-office professionals are constantly working together to offer the best and latest innovations in diagnostic testing, fitting and hearing aid technologies. From hearing care to business support roles, our colleagues are devoted to improving the lives of people with hearing difficulties.

If you share our passion for hearing care, clinical excellence, and superior customer service, and if you want to be part of a close-knit global team that offers world-class training and international opportunities, then we have rewarding careers to challenge and develop your skills at Amplifon

If this sounds like an exciting opportunity or you would like some more information then hit apply!

OR

Drop Louis Ferguson a message - https://www.linkedin.com/in/louisferguson/

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