Healthroster System Support Administrator

TN United Kingdom; Wirral; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a skilled Healthroster System Support Administrator to join their team in Wirral. This full-time position involves providing essential support for the Healthroster suite, assisting users with inquiries, and ensuring seamless operations within the system. The role requires a proactive individual with a technical background and experience in delivering customer support. If you have a passion for improving administrative processes and enjoy working in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Experience with Healthroster system is essential.
• Ability to provide technical support and training.

Responsibilities

• Provide specialist support for Healthroster products.
• Assist with user setup and resolve daily issues.

Skills

Healthroster System Experience

Technical Support

Customer Support

Training Delivery

Education

Relevant IT or Health Administration Qualification

Job description

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Healthroster System Support Administrator, Wirral

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Client:

Belmont Recruitment

Location:

Wirral, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

66809b36528d

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Belmont Recruitment currently have an opportunity available for an experienced Healthroster Administrator to join Cheshire & Wirral NHS Trust on an initial 3 month temporary assignment. This is a full time position, working 37 hours per week (Monday to Friday).

Duties & Responsibilities:

• Providing specialist systems support for the Healthroster suite of products
• Providing support to end users for general enquiries
• Providing basic training for new and existing users as required
• Resolving day to day issues efficiently and effectively in line with the Rostering Policy, escalating any issues to the appropriate person
• Setting up new users in line with system procedures as per Managers requests
• Assisting with ensuring personal records on Healthroster remain current and reflect detail contained on ESR
• Attending meetings with the Systems Support Manager

Requirements:

• Prior experience of working with the Healthroster system
• Experience and understanding of electronic system administrative processes
• Experience of delivering internal customer support
• Ability to work successfully in a technical environment