Healthcare Support Worker - Ward B2 | University Hospitals Dorset NHS Foundation Trust

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust; Poole; On-site; GBP 22,000 - 26,000; Full time

Job summary

A regional healthcare provider in Poole is seeking a compassionate Health Care Support Worker to join their dynamic surgical team. The ideal candidate will assist with patient care, perform basic observations, and work closely with registered nurses to provide safe and high-quality service. Applicants are expected to hold or be willing to obtain a care certificate. This role offers a supportive work environment aimed at developing skills and improving patient care.

Qualifications

• Applicants must have a care certificate or willingness to obtain.
• Must perform basic patient care and support tasks.
• Numeracy and literacy skills assessment required.

Responsibilities

• Assist with patient comfort and mobility.
• Perform basic medical observations and record updates.
• Maintain cleanliness of the department and equipment.

Skills

Compassionate patient care

Team collaboration

Basic patient observations

Organization skills

Education

Care certificate accreditation

Job description

Overview

Do you have the passion, enthusiasm and knowledge to provide excellent care to acute surgical patients? Are you positive, creative and dynamic?
If you do then the Surgical Directorate is currently looking for Health Care Support Worker for an exciting role on Ward B2

Our focus is on providing safe and exceptionally skilled surgical care to our patients. We focus heavily on training, education, staff support and development; alongside collaborative working with our Consultants and other professionals. We consider ourselves a supportive team, who welcome learners and those wishing to grow their skills and knowledge.

We deliver high quality care to patients with complex needs and multiple co-morbidities, we are a forward-thinking directorate and wards, We always put our patients first.

We strive towards improving our services to meet the ever changing needs of our patients, the workforce and the systems of the future.
We need Health Care Support Workers that are passionate about the contribution they make to safe and compassionate patient care, their working environment and colleagues. We are a strong and happy team...so why not come and join us!

Please note we cannot offer sponsorship for this role.

Responsibilities

• To work as part of a multidisciplinary team assisting with patient care and other departmental-related duties as directed by a Registered Nurse to ensure kind, safe, and compassionate care for patients.
• Working for your organisation
• The successful candidate will work within the already established team in delivering high quality seamless care to emergency surgical patients

Role details

The roles and responsibilities of a Health Care Support Worker (HCSW) include (but not limited to):

• Making sure patients are comfortable
• Helping patients move around
• Washing and dressing patients
• Taking basic observations and updating patient records
• Keeping departments tidy and ensuring equipment is clean
• Serving meals and helping patients eat
• Collecting, storing, and labelling biological specimens
• Keeping hospital supplies properly stocked and organized
• Working closely with other healthcare professionals such as nurses, physicians, and therapists in order to provide patients with exceptional care
• Support workers may also provide physical and emotional support, encourage and support the development of personal skills, and help with household tasks

Qualifications and terms

This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3. As part of the interview process you will be asked to complete a numeracy and literacy assessment.

Additional information

This advert closes on Wednesday 15 Oct 2025