Healthcare Support Worker - Virtual Services

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare institution in Bradford is seeking a Healthcare Support Worker for Virtual Services. This role involves supporting a multidisciplinary team to provide care to patients in their homes. Ideal candidates will have a minimum NVQ level 3 in Health & Social Care and basic IT skills. Experience working with patients with disabilities is advantageous. The position requires a driving license and offers a salary of £24,937 to £26,598 per annum (pro rata).

Qualifications

• Experience of working as part of a team.
• Experience of working with people with disabilities or chronic health conditions.
• Experience of dealing with members of the public.

Responsibilities

• Support the nursing team in providing nursing programmes to patients.
• Work as part of a multidisciplinary team.
• Provide care at home following patient admission.

Skills

Basic IT skills

Good verbal and written command of English

Numeracy skills

Ability to plan and organise workload

Ability to work as a team member

Willingness to undergo training

Phlebotomy and Cannulation

Education

Minimum NVQ level 3 in Health & Social Care

Care Certificate (or willingness to undertake)

Job description

Go back Bradford Teaching Hospitals NHS Foundation Trust

Healthcare Support Worker - Virtual Services

The closing date is 05 October 2025

Shortlisting to take place after closing date: commencing 6th October 2025

Interview expected to take place in the week following shortlisting: commencing 13th October 2025.

Following the exciting development of our Multispecialty Virtual Ward, we have a number of opportunities for roles within the service.

The Virtual Ward is an innovative service and the aim to is support people to receive care, support and interventions within their own home, this improves the quality of care for the individuals, reduces the length of time people stay in hospital, reduces the need for people to be admitted to hospital and ensure beds are available to treat the acute admissions.

Due to current home office guidelines, Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship as part of this role.

Main duties of the job

This is an opportunity to gain experience and shape the development of the new service for the future. The role will involve working as part of a multidisciplinary team both within secondary care and the community providing care at home.

The successful applicant will provide support to the nursing team in providing nursing programmes to people being managed on virtual services pathways in the community. The post is an integral part of the multidisciplinary team which contributes to supporting patients to meet their nursing goals in their own home following an admission to hospital or a period of ill health. A full Driving license is essential for this role.

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We are one team

We\'re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Job responsibilities

Please see the attached Job Description and Person Specification for in depth role requirements and main responsibilities.

Person Specification

Experience

• Experience of working as part of a team
• Experience of working with people with disability or chronic health conditions
• Experience of working in the NHS
• Experience, knowledge and awareness of patient care need, e.g. patient monitoring
• Experience of dealing with members of the public

Skills

• Basic IT skills
• Good verbal and written command of English
• Numeracy skills (demonstrated through qualifications or experience)
• Ability to plan organise own and delegated workload and work under pressure in a busy environment in a professional manner
• Aware of own strengths and limitations/levels of competence
• Record keeping and documentation
• Ability to respond to changes in patient condition
• Ability to work as a team member
• Motivation, reliability and ability to work as part of a team
• Willingness to undergo training and work towards professional performance objectives
• Phlebotomy and Cannulation
• Demonstrate an understanding of the role of the concept of virtual services
• Demonstrate the importance of enablement

Knowledge

• Understanding of Information Governance and Confidentiality
• Good understanding of health care relevant to the potential client group
• Understands the limits of the job role. Has the ability to recognise situations that require reporting and demonstrates the ability to escalate to a senior person where appropriate
• Demonstrates level of self-awareness- strengths, weaknesses, personal qualities
• Able to demonstrate IT skills and knowledge

Qualifications

• Care Certificate (or willingness to undertake)
• Minimum NVQ level 3 in Health & Social Care or in Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

£24,937 to £26,598 a year per annum (pro rata)