Healthcare Support Worker/Scope and Porter - Endoscopy

NHS; Bournemouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Bournemouth seeks a Healthcare Support Worker to join their Endoscopy team. You will provide essential care throughout the endoscopic procedures and support a dynamic healthcare team. Ideal candidates will have experience in healthcare settings and strong communication skills. This role requires flexibility in working shifts across multiple sites.

Qualifications

• Experience in a Healthcare setting as an HCSW is required.
• Ability to communicate effectively with patients and team members.
• Willingness to learn new skills and attend training.

Responsibilities

• Provide quality care for patients across the endoscopy pathway.
• Demonstrate flexibility to work various shifts.
• Support the healthcare team within the endoscopy procedure.

Skills

Effective communication

Teamwork

Flexibility

Education

NVQ 3 (or willingness to undertake)

Qualification in Maths and English

Tools

Olympus endoscopes

Job description

Overview

Go back University Hospitals Dorset NHS Foundation Trust

Healthcare Support Worker/Scope and Porter - Endoscopy

The closing date is 21 October 2025

If you are looking for a new challenge, come and join the Endoscopy team you will be providing quality care for patients across the whole endoscopy pathway including pre, peri and post endoscopic procedural care.

Endoscopy is a constantly evolving area delivering a wide range of upper and lower gastrointestinal endoscopy, bronchoscopy and part of the Dorset Bowel Cancer Screening Programme.

You will need to be a hardworking and motivated team player, dedicated to delivering high standards of patient-centred care. Excellent communication skills are essential, as well as the ability to handle a physically demanding role. A flexible attitude is important, and demonstrate a strong commitment to your own personal and professional development.

The successful applicant will ideally have a minimum of 12 months experience in an acute setting.

Whilst previous endoscopy experience may be advantageous it is not essential as we provide training and competency assessment.

The post holder will have an important role in this large and dynamic team that includes a team of Nurse Endoscopists, Gastroenterology Consultants, Colorectal/Upper Surgical Consultants, a number of senior doctors and a large nursing and HCSW team.

You will need to be flexible to work a range of shifts.

Please note this post does not offer sponsorship.

Based at: Poole Hospital (This post requires frequent cross-site working across Bournemouth and Wimborne Hospital sites)

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Qualifications

• Evidence/willingness to undertake training; Qualification in Maths and English
• NVQ 3 (or willingness to undertake)
• Care and maintenance of Olympus endoscopes.

Experience

• Experience of employment in a Healthcare setting as an HCSW.
• Experience of working within a multi-disciplinary team.
• Be able to demonstrate an understanding of the concept of confidentiality.
• Health-care related experience.
• Ability to communicate effectively and demonstrate excellent verbal, listening, written and telephone skills
• Competent in/willingness to attend training for venepuncture and cannulation.
• Willingness to learn new skills.

Knowledge

• Awareness of Health & Safety requirements
• Awareness of Infection Control policies
• Care and maintenance of Olympus Scopes

Other requirements specific to the role

• Self-awareness of own limitations and professional capabilities
• Ability to write clearly and pass on relevant information.
• Flexible with shift patterns/ cross site work

Personal Attributes

• Enthusiastic and motivated individual demonstrating empathy and understanding towards individuals physical, social, psychological and emotional needs
• Good organizational skills and able to prioritise workload and have duties delegated onto them

Language requirement

• Be able to speak English as necessary to undertake the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Dorset NHS Foundation Trust