Healthcare Support Worker - Same Day Emergency Care

NHS; Bournemouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

An exciting opportunity is available for a Healthcare Support Worker within the Same Day Emergency Care Clinic at University Hospitals Dorset. This part-time role requires excellent communication skills, a commitment to high standards of patient care, and the need for a care certificate.

Qualifications

• Good standard of numeracy and literacy required.
• Understanding of basic physiology and necessary healthcare tasks.
• Previous experience within a care environment preferred.

Responsibilities

• Assist with patient admissions and ensure care is delivered efficiently.
• Support in assessment and treatment of patients within the emergency care setting.
• Work collaboratively with multidisciplinary healthcare teams.

Skills

Interpersonal skills

Communication skills

Team player

Basic food handling

IT literate

Education

Completion of care certificate

Job description

Go back University Hospitals Dorset NHS Foundation Trust

Healthcare Support Worker - Same Day Emergency Care

The closing date is 24 June 2025

An exciting opportunity has arisen for a Healthcare Assistant within the Same Day Emergency Care Clinic/Acute Medical Unit at the Bournemouth site University Hospitals Dorset.

The Health Care Assistant (HCA) in the Same Day Emergency Care (SDEC) clinic plays a crucial role in supporting the delivery of high-quality, efficient, and patient-centered care. The HCA is responsible for assisting with the timely admission, assessment, and treatment of patients, ensuring that they receive the necessary care within the same day.

Applicants are required to have excellent interpersonal and communication skills, a commitment to the provision of high standards of care to patients and the ability to treat all patients, relatives and members of staff with dignity and respect.

This is a part-time position, requiring 24 hours per week worked over 3 days. The schedule will primarily be weekdays, with occasional weekend shifts as needed.

This role requires an approved care certificate.

Base Location: Royal Bournemouth Hospital

Interview Date: TBC

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Personal Qualities

• A positive approach to caring for people of all ages
• Team player

Experience

• Ability to adapt and learn in a health care environment
• Previous experience of working within a care environment/NHS
• Experience of working as part of a multidisciplinary team
• Experience of working with the public
• Basic food handling

Qualfications

• Good standard of numeracy and literacy
• Completion of care certificate/competency-based workbook

Other

• Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
• Ability to work as part of a team, as well as on own initiative.
• IT literate
• Venepuncture and cannulation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Dorset NHS Foundation Trust