Healthcare Support Worker - Psychiatric Intensive Care Unit (PICU)

Leicestershire Partnership NHS Trust; Leicester; On-site; GBP 24,000 - 32,000; Full time

Job summary

Join a forward-thinking healthcare provider where you can make a real difference in the lives of individuals with mental health challenges. This role offers the opportunity to work in a supportive environment, focusing on patient recovery in a specialized psychiatric intensive care unit. You'll collaborate with a dedicated team, providing compassionate care while developing your skills and leadership qualities. With structured learning pathways and a commitment to staff wellbeing, this position is perfect for those seeking a rewarding and impactful career in healthcare.

Benefits

Robust induction program

Regular supervision and support

Career progression opportunities

Flexible working arrangements

Qualifications

• Experience in working with individuals with mental health issues.
• Ability to manage difficult situations with confidence.

Responsibilities

• Support individuals through their recovery in a psychiatric setting.
• Work collaboratively with the nursing team to deliver high-quality care.

Skills

Compassionate care

Communication skills

Problem-solving

Negotiation skills

Job description

Job Overview

Join Leicestershire Partnership NHS Trust, where we offer a variety of challenging and rewarding roles within a supportive, innovative, and dynamic work environment!

We currently have vacancies for experienced Healthcare Support Workers to join our expanding team on Griffin Ward, a Psychiatric Intensive Care Unit (PICU) based at the Herschel Prins Centre.

The role of the Healthcare Support Worker (HCA) involves working as part of the nursing team to support individuals through their recovery, addressing both their physical health and mental health needs. We seek candidates experienced in working with people with mental health issues, who are compassionate, caring, and confident in managing difficult situations.

Psychiatric Intensive Care Units (PICUs) are specialized wards providing inpatient mental health care, assessment, and comprehensive treatment for individuals experiencing the most acute phases of serious mental disorders, including risks of self-harm, absconding, or suicide.

• Griffin Ward is a 6-bed female-only psychiatric intensive care unit with a higher staff-to-patient ratio than most wards.

We prioritize the health and wellbeing of our team members, offering a robust induction, regular supervision, and support. There are opportunities for career progression through structured learning pathways aligned with your long-term goals and strengths.

For inquiries, please contact Jessica Hall via email: [e-mail]

Job Description Summary (Main duties and responsibilities)

Important information about these roles

These Healthcare Support Worker roles operate on a rota system of Long Days (11.5-hour shifts), including day and night shifts, covering a 7-day week.

These are predominantly full-time roles (37.5 hours per week). Part-time options are available upon discussion.

You must be eligible to work in the UK for at least 23 hours per week. We do not offer sponsorship for HCA roles; applicants must have the right to work in the UK already.

These roles are permanent, not bank positions. Candidates need their own right to work in the UK, as sponsorship is not provided.

Applicants should demonstrate excellent written and verbal communication skills, problem-solving abilities, negotiation skills, and the capacity to enforce boundaries.

We believe in developing leadership qualities; if you can demonstrate leadership, there will be opportunities to nurture and develop these skills.

We offer a rewarding environment that provides a sense of achievement as patients progress through recovery.

The role offers variety, creativity, and collaborative delivery of high-quality care. We seek individuals who share our values of Trust, Respect, Integrity, and Compassion, which are central to patient care.

Note: The advert may close early if a sufficient number of applications are received. Please apply promptly.

About Us

Leicestershire Partnership NHS Trust (LPT) provides community health, mental health, and learning disability services for all ages. With over 100 settings—from inpatient wards to community outreach—our 6,500 staff serve over 1 million residents in Leicester, Leicestershire, and Rutland.

We aim to reflect our community in our workforce. We actively promote equal opportunities in employment and service delivery and encourage applications from all community sections, especially underrepresented groups.

Details about our benefits, leadership behaviors, and other relevant information are available in the 'Information for Applicants' document.

We consider requests for flexible working arrangements in line with our policy.

All substantive roles (excluding medical staff) require a 6-month probation period, as outlined in our Probation Policy.

All roles require permission to work in the UK. The cost of DBS disclosures will be borne by the individual and deducted from salary after commencement.

Applicants at risk within the NHS who meet the essential criteria will be given interview priority.