Healthcare Support Worker - Pantomime Ward

NHS; Wrexham; Remote; GBP 24,000 - 29,000; Full time

Job summary

The NHS hospital in Wrexham is seeking a Healthcare Support Worker (Band 2) for the Pantomime Ward in the Gastroenterology service. The post is fixed term for 9 months to cover maternity leave, full-time 37.5 hours/week, with shifts including evenings, nights, and weekends.

Welsh language ability is welcomed and Welsh applications are encouraged. Applicants should be able to work in a busy ward, provide personal care, and support patients under supervision.

Qualifications

• Level 2 in health and social care or equivalent experience.
• Completion of all Wales Induction Framework.
• Experience in working with members of the public.
• Understanding of clinical governance framework.

Responsibilities

• Assist patients with personal care and daily activities.
• Record observations and complete bedside documentation.
• Provide meals and drinks and help with investigations.
• Maintain cleanliness in the clinical environment.
• Work in a team with nurses and develop professionally.

Skills

Ability to remain calm and profesional

Education

Level 2 in health and social care or equivalent experience

Completion of all Wales Induction Framework

Job description

Healthcare Support Worker - Pantomime Ward

Band 2

Main area Gastroenterology Grade Band 2 Contract Fixed term: 9 months (Maternity Cover until 22.8.2027) Hours Full time - 37.5 hours per week (Shifts worked in a 7 day period mixture of E/L/N) Job ref 050-ACS831-1026

Employer Betsi Cadwaladr University Health Board Employer type NHS Site Wrexham Maelor Hospital Town Wrexham Salary £26,300 per annum Salary period Yearly Closing 04/11/2026 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

THIS POST IS FIXED TERM/SECONDMENT FOR 9 MONTHS DUE TO MATERNITY COVER

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

Pantomine ward (27 BEDS) specialises in Gastro providing care for both medical and surgical patients with a variety of conditions, which can lead to a range of learning opportunities.

Applicants must have an approachable manner necessary to deal with patients and their relatives and desirable experience of a hospital environment. Applicants will work as part of a team of nurses on the ward and undertake patient fundamentals of nursing care tasks under the direct or indirect supervision of a Registered General Nurse responsible for the patient’s management.

There are many training opportunities to help with career progression and staff are encouraged to become link nurses to help with self and whole ward development.

For further information please contact Ward Manager Sam Highton on 03000 847950 Ward visits are welcome.

Main duties of the job

The role involves assisting patients to meet their personal care needs, recording observations and completing bedside documentation. Health Care Support Workers are also required to carry out general cleaning in the clinical environment by preparing bed spaces and cleaning equipment.

In each shift, HCSW are allocated to provide care for a group of patients. Duties include but are not inclusive to providing personal care; assisting with serving meals and drinks throughout the day; recording observations and accompanying patients for investigations.

Your development needs will be met through personal development reviews.

The ideal candidate will be highly motivated and able to work in a fast paced and challenging environment.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

This post is fixed term for 9 months due to - meet the needs of the service

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

• Level 2 in health and social care or equivalent experience
• Completion of all Wales Induction Framework

Experience

• Previous / current role to demonstrate working with members of the public
• Clear understanding of clinical governance framework

Skills

• Ability to remain calm and professional in challenging circumstances

Other

• Team player and the ability to work flexibly when required to meet the needs of the service.
• Ability to speak Welsh

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.