Healthcare Support Worker (Medical Laboratory Assistant)

Public Services Delivery Scotland; Aberdeen City; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Job summary

Public Services Delivery Scotland is seeking a Healthcare Support Worker to join the Patient Services Laboratories team at Aberdeen Royal Infirmary. You will provide essential technical and administrative support, including sample handling, record keeping, and equipment operation, contributing to transfusion and laboratory services across the North of Scotland.

The role requires strong communication and attention to detail, willingness to undertake training, and the ability to work within a

Qualifications

• Motivated individual with excellent communication skills and strong attention to detail.
• Willing to undertake laboratory-based training and comply with mandatory training.
• Experience using computer systems is advantageous; training will be provided.

Responsibilities

• Receive and prepare samples.
• Maintain accurate laboratory records and operate equipment.
• Monitor stock levels and handle biological specimens safely.
• Support the issue and management of blood products under supervision.

Skills

Communication skills

Attention to detail

Teamwork

Tools

Computer systems experience

Job description

Advertised location: Aberdeen

Advertised salary: Band 3 (£29,103 - £31,409)

Employment type: Fixed-term

This vacancy is only open to those who have been referred by a Local Employability Partner

This post is a 12-Month Fixed Term

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow. As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

About the Organisation:

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

The Post:

An exciting opportunity has arisen for a Healthcare Support worker to join the Patient Services Laboratories team within SNBTS based at Aberdeen Royal Infirmary.

The Healthcare Support Worker provides essential technical and administrative support to Biomedical Scientists and Practitioners, contributing to the delivery of specialist transfusion and laboratory services. Duties will include but are not limited to receiving and preparing samples, maintaining accurate laboratory records, operating and maintaining laboratory equipment, monitoring stock levels, handling biological specimens safely and supporting the issue and management of blood products under supervision.

The postholder will work as part of a multidisciplinary team delivering a high-quality service to hospitals and healthcare professionals across the North of Scotland. This is a varied role requiring attention to detail, adherence to standard operating procedures and a commitment to quality, safety and patient care.

The Candidate:

We are looking for a motivated individual with excellent communication skills and a strong attention to detail.

You should have the ability to work effectively as part of a team, prioritise your workload and remain organised when working in a busy environment. The successful candidate will be willing to undertake laboratory-based training, develop new skills and comply with all mandatory training and Healthcare Support Worker standards.

Experience using computer systems and previous laboratory experience or knowledge of health and safety procedures would be advantageous, however training will be provided.

The successful candidate will be required to undergo a PVG Scheme/Disclosure Scotland check. Any candidate who has lived/worked overseas for more than 12 months in the preceding 5 years will also be required to provide a criminal record check from the appropriate overseas agency.

Location and Working Pattern:

Aberdeen Royal Infirmary, Aberdeen Blood Transfusion Centre.

Monday to Friday, 36 hours per week. Flexible working requests will be considered in line with service requirements. Participation in shift working and out of hours service provision may be required in line with service needs. Part Time hours will also be considered for this post.

PSD Scotland is a remote-friendly employer with colleagues based throughout Scotland. We support hybrid and office-based working arrangements where possible and welcome discussions about alternative working patterns during the application process.

It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.

Benefits:

• pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits - HR Benefits Brochure.

Inclusion:

Public Services Delivery Scotland is a national organisation and, as an anchor institution, is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all under-represented groups, including racially minoritised people and disabled people. You do not need to be working in a similar role now. Whether you are returning from a career break, such as maternity, paternity or caring responsibilities, or bringing transferable skills from another sector, your experience can bring a valuable perspective to our work. We are committed to supporting staff health, wellbeing and development, and offer a range of learning and development opportunities to promote diversity, inclusion and positive mental health. Staff can also join a range of equality networks.

As an equal opportunities employer and accredited Disability Confident Leader, we aim to guarantee an interview to all disabled applicants who meet the minimum criteria for our vacancies and are committed to providing a fully accessible recruitment process. If you are considering applying and would like to discuss the role, adjustments or alternative working patterns, please contact [e-mail].

Further information:

For an informal discussion on the post, please contact Sarah McCubbin, Regional Head of Laboratory Service at [e-mail] or Lorraine Jappy, Healthcare Scientist Professional Manager at [e-mail]

Closing date for completed applications is Sunday 11th October 2026

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance