Healthcare Support Worker - John Stacey Ward

HCRG Care Group; Bristol; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Group pension

Reward Hub discounts

Wages on demand

Wellbeing support

Career development

Job summary

HCRG Care Group is seeking a Healthcare Support Worker to join the John Stacey Ward at Paulton Memorial Hospital, Bristol. The role offers 37.5 hours per week with full-time or part-time flexibility across shifts, contributing to general medical and stroke rehabilitation support within a multidisciplinary team.

You will be supporting patients under supervision, delivering compassionate care, and helping with routine tasks while prioritising dignity and patient involvement.

Qualifications

• Care Certificate – or willingness to achieve.
• Experience of working under supervision.
• Experience of supporting other workers.
• Ability to work as a team member.
• Delivering patient focused care.
• Ability to recognise own limitations.

Responsibilities

• Provide compassionate, patient-centred care in line with individual care plans.
• Support daily care and treatment under the guidance of a registered practitioner.
• Encourage patient and carer involvement in decision-making.
• Promote patient independence and dignity at all times.
• Work collaboratively within a multi-professional team.
• Ensure clear, respectful communication, including support for language or hearing barriers.
• Maintain accurate documentation of patient needs and preferences.
• Practice infection control and contribute to a safe care environment.
• Assist in clinics and carry out delegated tasks confidently.
• Support junior staff and seek guidance from registered staff when needed.
• Uphold policies, procedures, and professional standards.

Skills

Care Certificate

Teamwork

NHS experience

Wound care

Job description

The following content displays a map of the jobs location - Paulton Memorial Hospital, Salisbury Rd, Paulton, Bristol BS39 7SB

Healthcare Support Worker - John Stacey Ward

Job Reference HCRGCG/TP/44687/20770

Number of Positions:

2

Contract Type:

Permanent - Full or Part Time

Weekly contracted hours:

37.5

Location:

Paulton Memorial Hospital, Salisbury Rd, Paulton, Bristol BS39 7SB

Closing Date:

13/10/2026

Job Category:

HCRG - Additional Clinical Services

Service type:

HCRG - Community Services P1

Business Unit:

HCRG - BSW - MIU, Wards & Inpatients

Job Introduction

As a Healthcare Support Worker, you’ll be part of our valued team on our John Stacey Ward, Paulton Memorial Hospital, Bristol.

You will feel valued as a Healthcare Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £25,500 Pro rata with access to our group pension
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year

Job Introduction

Join Our Caring Team as a Healthcare Assistant!

Location:John Stacey Ward, Paulton Memorial Hospital, Bristol.

Positions Available: Full-time or Part-time

A great opportunity has arisen to join us as a Healthcare Assistant on our John Stacey Ward, Paulton Memorial Hospital, Bristol.

You will join a welcoming multidisciplinary team on our John Stacey ward, where our services run 7 days per week. We have the opportunity to offer full time and part time positions to help with the flexibility of hours to suit you!

We provide general medical and stroke rehabilitation for those stepping down form the acute trusts; as well as supporting our primary care colleagues with admission avoidance and stepping up from the community.

Unfortunately we are unable to offer sponsorship at this time.

We are happy to answer any questions that you may have.

A full list of responsibilities can be found in the attached job description.

Main Responsibilities

Key Responsibilities:

Provide compassionate , patient-centred care in line with individual care plans.

Support daily care and treatment under the guidance of a registered practitioner.

Encourage patient and carer involvement in decision - making.

Promote patient independence and dignity at all times.

Work collaboratively within a multi-professional team.

Ensure clear, respectful communication, including support for language or hearing barriers.

Maintain accurate documentation of patient needs and preferences.

Practice effective infection control and contribute to a safe care environment.

Assist in clinics (e.g. dressing, fracture) and carry out delegated tasks confidently.

Support junior staff and seek guidance from registered staff when needed.

Obtain appropriate consent and provide or request a chaperone when needed.

Uphold policies, procedures, and professional standards at all times.

For a full list of responsibilities please see the attached job description

The Ideal Candidate

• Care Certificate – or willingness to achieve.
• Experience of working under supervision.
• Experience of supporting other workers.
• Ability to work as a team member.
• Delivering patient focused care.
• Ability to recognise own limitations.
• Physical skills to manually handle patients and use appropriate lifting aids.
• Undertake specific nursing/therapy skills.
• Driven to achieve.
• Self-motivated.
• Experience of the NHS.
• Experience of work in an acute or urgent health care setting
• Basic wound care knowledge and skills

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes . We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do .

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone .

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.