Healthcare Support Worker - Ipswich

Integrated Care System; Ipswich; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading NHS organization is recruiting Senior/Healthcare Support Workers in Ipswich, offering roles at Bands 2 & 3 with opportunities for career progression. Ideal candidates will have a passion for patient care and may come from varied backgrounds, as training will be provided through apprenticeship programs. Join a dedicated team that supports your professional growth and encourages applications from both experienced and novice caregivers.

Benefits

Generous pension scheme

27 days annual leave

Flexible working options

NHS discounts

Qualifications

• Previous experience in a healthcare setting.
• Willingness to undertake further study.
• Demonstrable relevant skills.

Responsibilities

• Attend an Assessment Day at Ipswich.
• Meet pre-employment requirements for healthcare.
• Work shifts including nights.

Skills

Patient care

Communication

Teamwork

Education

Care certificate

Job description

Go back East Suffolk and North Essex NHS Foundation Trust

Healthcare Support Worker - Ipswich

The closing date is 14 July 2025

Are you passionate about patient care and looking to start or develop your career in healthcare? We are recruiting Senior/Healthcare Support Workers (HCSWs) at Bands 2 & 3, offering fantastic opportunities for career progression into nursing, allied health professions, or specialist areas such as theatres.

Our recruitment approach focuses on supporting your professional growth through Apprenticeship programmes that develop the knowledge, skills, and behaviours needed to deliver high-quality patient care.

We have opportunities across all areas of the Trust, and we welcome applications from individuals with or without prior healthcare experience who are eager to build a career in the NHS.

Our assessment day is designed to establish your skills and experience, and to signpost you to the right pathway. If successful you will be offered one of the following pathways:

• Recruitment to band 3 for those with relevant previous experience and/or qualifications, and the opportunity to complete a level 3 apprenticeship
• Recruitment to band 2 to upskill you into clinical care, and the opportunity to complete either a level 3 apprenticeship, or join our level 2 HCSW Academy
• Recruitment to a band 2 in our HCSW Academy for those new to care or with little prior experience (Please see attached Apprentice Flyer)

Main duties of the job

Applicants must be able to meet & provide the following:

• Attend an Assessment Day at Ipswich - date to be confirmed
• HCSW Academy Starters will need to commit to a start date of Monday, 01 September 2025
• Have residency status that allows you to work. Please note that we are unable to offer sponsorship for these roles.
• Meet pre employment requirements including ability to provide references to cover the last three years/satisfactory DBS check & Occupational Health requirement
• As you will be working shifts including nights you must be 18 or older at commencement

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

• Previous experience in an healthcare setting
• Experience within an acute care setting

Knowledge

• Awareness of physical, psychological and spiritual needs of patient's relatives and carers.
• Awareness of the nature of the carers role in assisting patients to fulfil basic human needs
• Knowledge of clinical procedures and observations
• Knowledge of relevant legislation
• Understanding of risk management, health and safety issues, including safe manual handling.

Qualifications

• Care certificate achieved or demonstrable relevant skills
• Evidence of completed competencies as part of a professional portfolio
• Evidence of functional skills or willingness to undertake
• Willingness to undertake further study

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East Suffolk and North Essex NHS Foundation Trust

£24,169 to £25,674 a yearpro rata, per annum + unsocial hours payments