Healthcare Support Worker - Haematology Day Unit

NHS; City Of London; On-site; GBP 30,000 - 33,000; Full time

Job summary

A prominent NHS Trust in London seeks a Senior Healthcare Support Worker to provide high-quality, patient-centered care in a clinical setting. The role includes tasks like patient observations and supporting nursing teams. Ideal candidates should have a Care Certificate and experience in clinical environments. This position offers a competitive salary and a full-time contract.

Qualifications

• Completion of Care Certificate or equivalent.
• Basic literacy and numeracy skills (English and Math's GCSEs or equivalent).
• Demonstrable experience of working in a clinical healthcare setting.

Responsibilities

• Undertake delegated clinical tasks under supervision.
• Work with clinical haematology team.
• Support and collaborate with nursing and medical teams.

Skills

Basic literacy and numeracy skills

Demonstrable experience in clinical healthcare

Experience dealing with the public

Manual handling skills

Infection control measures

Education

Completion of Care Certificate or equivalent

English and Math's GCSEs or equivalent

Job description

Overview

An exciting opportunity has presented for a confident and motivated individual who are passionate about delivering high-quality, person-centred care in a hospital setting. The role involves undertaking a range of delegated clinical tasks, such as patient observations, cannulation, phlebotomy, administrative work and others. The post holder will work with the clinical haematology team to continue the rapid development of the day unit by ensuring all patients receive effective, compassionate and efficient care. Services offered by the unit are for people requiring blood transfusions, exchange transfusions, iron infusions, infusions for other haematological conditions, venesections and blood tests. The patients attending the unit have a number of conditions including; sickle cell, thalassaemia, immune thrombocytopenic purpura (ITP), haemophilia, haemochromatosis, anaemia and clotting disorders. This role is also ideal for anyone who wishes to make a difference to patients\' experience whilst supporting and collaborating with the nursing, administration and medical teams.

Main duties

The Senior Healthcare Support Worker will be an integral part of the ward/department team actively taking part in meeting the needs of patients and of the service in accordance with agreed standards under direct supervision of the registered nurses, nurse associates and midwives. The post holder will develop essential competencies through training and practice to ensure safety and quality are the priority.

About Us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Details

• Date posted: 10 October 2025
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £30,546 to £32,207 a year per annum inc
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 259-7543599RLH
• Job locations: Royal London Hospital, London, E1 1FR
• Employer: Barts Health NHS Trust

Job Description and Responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• Completion of Care Certificate or equivalent.
• Basic literacy and numeracy skills (English and Math's GCSEs or equivalent).
• Evidence of ongoing personal development.

Desirable

• Level 2 support worker Apprenticeship

Experience

Essential

• Demonstrable experience of working in a clinical healthcare setting.
• Experience of dealing with the public

Knowledge

• Awareness of health and safety at work. e.g: manual handling skills, infection control measures.
• Ability to collect and exchange factual information and data to the multidisciplinary team and ensure data accuracy.

Additional Information

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the DBS.

Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.