Healthcare Support Worker - ENT Outpatients | Dorset County Hospital NHS Foundation Trust

Dorset County Hospital NHS Foundation Trust; Dorchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare facility in Dorchester is seeking a motivated Healthcare Support Worker to join their Outpatient nursing team in the ENT/OMF department. Candidates should possess excellent communication skills and a willingness to adapt to different responsibilities. The role involves providing high quality patient-centered care and working within a diverse multidisciplinary team. A positive approach to teamwork and flexibility in working patterns are essential.

Qualifications

• Recent Outpatient experience is advantageous but not essential.
• Ability to work autonomously and as part of a multidisciplinary team.

Responsibilities

• Provide high quality nursing care and work autonomously as well as part of a team.
• Ensure a patient’s privacy and dignity are maintained.
• Demonstrate leadership and communication skills.

Skills

Excellent communication skills

Leadership skills

Interpersonal skills

Education

Band 2 or 3 Healthcare Support Worker

Job description

Overview

An exciting opportunity has arisen for a motivated Band 2 or 3 Healthcare Support Worker (depending on experience) with excellent communication skills to work as part of the Outpatient nursing team in the ENT/OMF department.

Outpatient’s is a diverse, multidisciplinary environment which requires flexible and adaptable skills, an aptitude to learn and a motivation to develop your own skills. If you are a dynamic individual who enjoys a challenge and would like to join a team who are passionate about providing high quality care to their patients, then we want to hear from you.

Responsibilities

• Provide high quality nursing care and work autonomously as well as part of a team.
• Ensure a patient’s privacy, dignity and psychological well-being is maintained and that care is patient-centred at all times.
• Demonstrate excellent leadership, communication and interpersonal skills; be forward thinking, well organised and adaptable to change.
• Be prepared to rotate through other Outpatients areas to support during annual leave and sickness.
• Work patterns are flexible to meet service needs, including weekend working.

Qualifications and experience

• Band 2 or 3 Healthcare Support Worker (depending on experience).
• Recent Outpatient experience is advantageous but not essential.
• Excellent communication, leadership and interpersonal skills.
• Ability to work autonomously and as part of a multidisciplinary team.

About the trust and values

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture we are creating for our staff. We work hard to create a fair, inclusive environment for our staff. Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities. We are a Trust that celebrates diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, candidates should ensure submissions accurately reflect their own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process.

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please tell us how your experience and skills fit the person specification. Please contact [e-mail] if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect, Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

This advert closes on Sunday 28 Sep 2025.