Healthcare Support Worker - Clinical Care - Planned Care

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospital in Norfolk is seeking dedicated individuals to join their team as Healthcare Support Workers. This role involves assisting patients in various clinical settings, including surgical and outpatient areas. Applicants will benefit from extensive training and development, making this an ideal opportunity for those passionate about patient care. The hospital offers flexible working hours and a range of NHS benefits, ensuring a supportive work environment.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Access to up to 40% of pay as earned

Free Park & Ride service

On-site Nursery

Confidential counselling support

Qualifications

• Passion and care for supporting patients.
• Strong organizational skills.
• Ability to work dynamically in changing workloads.

Responsibilities

• Support patients through their treatment.
• Collaborate with healthcare professionals in various departments.
• Assist in delivering outstanding care throughout the perioperative journey.

Job description

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.


Join #TeamNNUH and develop your new NHS career at the Norfolk & Norwich University Hospital! We are looking for highly driven, passionate, caring individuals to join our team as Healthcare Support Workers across a range of wards and clinical areas for ‘Planned Care’.

We have opportunities in –

Surgical Wards – Cringleford – Trauma & Ortho, Dilham – Thoracic & General Surgery, Docking – Vascular Surgery, Edgefield – Urology.

We are proud of the range of specialisms we offer as planned care at NNUH. Our Surgical Wards are supported by dedicated clinical education specialists as well as a Support Team who provide a ‘wrap around’ service that focus on retention and pastoral care.

Theatres Complex – ENT theatres

Main theatres are committed to delivering outstanding care to our patients throughout their perioperative journey. You’ll need a high level of organisation and the ability to be dynamic with the ever-changing workload.

Outpatients - Fracture Clinic & Dermatology

We have opportunities in two Outpatient areas, Dermatology and Fracture Clinic. Fracture Clinic also covers, Pre-op Assessment Clinic and Plaster Room, in Dermatology you will work alongside colleagues supporting both general and surgical clinics which include biopsies and excisions.

Pre-Op Assessment –

POA is a dynamic, nurse-led team supporting the Elective Surgery pathway. The service supports day case & in-patient admission pathways, seeing around 400 patients per week

As a Healthcare Support Worker, you can expect no two days to be the same. You will support patients through their treatment, sharing their experiences and making a real difference in their journey back to health as part of a tight-knit team of healthcare professionals.

With the ongoing support of your team, and our outstanding training and development, you'll be able to take your career anywhere you want – whether that's having more responsibility or even becoming a team leader or registered health professional.

Hear from our Health Care Support Workers talking about their role, and what being a Health Care Support Worker means to them:

https://www.youtube.com/watch?v=O6W-HYJwC04

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.




This advert closes on Monday 21 Jul 2025