Healthcare Support Worker - Clinical Care - Oncology & Haematology

Norfolk and Norwich University Hospital; Norwich; On-site; GBP 20,000 - 28,000; Full time

Job summary

The Norfolk and Norwich University Hospital seeks a Healthcare Support Worker to join their dedicated Oncology and Haematology team. This position involves providing high-quality, compassionate care for patients undergoing cancer treatment, contributing to a supportive and professional healthcare environment. A commitment to patient dignity and the values of respect and integrity is essential.

Benefits

Flexible working hours

Discounted gym memberships

Excellent pension scheme

Access to fast track Staff Physiotherapy Service

On-site Nursery

Qualifications

• Experience in a nursing/Care Assistant role.
• Ability to communicate effectively in English.
• Caring and compassionate attitude.

Responsibilities

• Support the highest standards of patient care.
• Work within a multi-disciplinary team.
• Act as a role model for colleagues.

Skills

Communication

Compassion

Interpersonal Skills

Education

City and Guilds NVQ Level 3 in Care/Health and Social Care

Job description

Healthcare Support Worker - Clinical Care - Oncology & Haematology

Employer Norfolk and Norwich University Hospital Location Norwich, United Kingdom Salary Competitive Closing date 18 Jun 2025

View more categories View less categories Discipline Life Sciences ,Cancer Research/Oncology ,Clinical ,Haematology Position Type Permanent Hours Full Time Result Type Jobs

Job summary

We have opportunities to work as a Health Care Support Worker - Clinical Care within the Oncology and Haematology department on Mulbarton Ward and AOHS

Mulbarton Ward is a 34 bedded ward caring for patients with cancer. we care for patients who need chemotherapy, stem cell transplants, iodine therapy as well as supporting patients with their side effects from their cancer and treatments. We care for patients at the end of their life and provide palliative care.

Kindness and compassion are the core if the high standards we deliver. We were awarded to be Ward of the year in 2023 and are proud to work for an amazing team and look forward to welcoming new starter who shares the same enthusiasm to provide high standards of care to our patients.

Main duties of the job

Under the direction of the registered professional, work with all members of the multi-disciplinary team, to contribute to the provision of the highest standards of patient care delivered with dignity, respect and compassion. Act as a role model for other colleagues and provide support and guidance as appropriate to role.

To support the delivery of a high quality, safe and compassionate healthcare service,all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job description

Job responsibilities

• Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
• Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
• Adherence to the uniform trust policy
• To act as a role model to others; always projecting a professional image.
• Understands what is meant by duty of care and the boundaries of the HCSW Clinical care role.
• Adherence to NNUH policies consistently.
• To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
• To participate in audit as required.
• To develop self-awareness, building resilience, relationship building, self-care and adaptability.

Job description
Job responsibilities

• Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
• Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
• Adherence to the uniform trust policy
• To act as a role model to others; always projecting a professional image.
• Understands what is meant by duty of care and the boundaries of the HCSW Clinical care role.
• Adherence to NNUH policies consistently.
• To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
• To participate in audit as required.
• To develop self-awareness, building resilience, relationship building, self-care and adaptability.

Person Specification

Qualifications

Essential

• City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience

Experience

Essential

• Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.

Skills

Essential

• Ability to communicate clearly and effectively verbally in English
• Good numeracy and literacy skills, clear and effective reading and writing in English language

Attitude, aptitude

Essential

• Caring and compassionate with excellent interpersonal and communication skills
• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Person Specification
Qualifications

Essential

• City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience

Experience

Essential

• Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.

Skills

Essential

• Ability to communicate clearly and effectively verbally in English
• Good numeracy and literacy skills, clear and effective reading and writing in English language

Attitude, aptitude

Essential

• Caring and compassionate with excellent interpersonal and communication skills
• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Norfolk and Norwich University Hospital
Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

Employer's website

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