Healthcare Support Worker (Band 2) - Access and Medicine - Royal Surrey NHS Foundation Trust

Royal Surrey NHS Foundation Trust; Guildford; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading NHS provider as a Healthcare Support Worker at the Royal Surrey NHS Foundation Trust in Guildford. You'll assist patients across various specialist areas in a dynamic team environment, receiving comprehensive training to develop your skills. Ideal candidates are caring, kind, and eager to make a difference in patients' lives, with opportunities for career advancement and professional development.

Benefits

Comprehensive health and wellbeing program

Learning and development opportunities

Recognition ceremonies for achievements

Qualifications

• Educated to GCSE level or equivalent work experience.
• Care Certificate required.

Responsibilities

• Supporting patients with daily activities and personal hygiene.
• Collecting samples and assisting with clinical team procedures.
• Monitoring fluid intake/output and patient needs.

Skills

Patient Care

Communication

Teamwork

Prioritization

Education

GCSE level or equivalent work experience

Care Certificate

Job description

We’re looking for individuals with or without health and care experience join our Royal Surrey family in a fast paced, multidisciplinary hospital environment, with opportunities in:

No experience? No problem. We’ll teach you everything you need to know. To us, it’s more important that you’re a caring and kind person with a genuine desire to help and support patients and their families. If this sounds like you, then you already have the attributes that make a great healthcare support worker.

Right from the time you join us, you’ll have access to learning, development and training opportunities. As you progress in your NHS career you’ll acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.

Here at the Royal Surrey NHS Foundation Trust, we take pride in being a leading provider of NHS services in Surrey, committed to delivering high-quality patient care and supporting our staff to fulfil their true potential and ensuring patients receive expert, responsive care across a broad range of specialist services.

Please note this role does not meet the UKVI requirements for sponsorship.

Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.

Main duties of the job

As a Healthcare Assistant/Healthcare Support Worker, your day-to-day responsibilities will include:

• Supporting patients across specialist areas, including Cardiology, Gastroenterology, Respiratory, Stroke, Emergency, and Same Day Care services.
• Assisting with daily activities, including personal hygiene, mobility, and nutritional support.
• Supporting clinical teams by collecting samples, conducting swabs, and monitoring fluid intake/output.
• Helping patients undergoing cardiac monitoring, respiratory therapy, and gastrointestinal treatments.
• Using appropriate equipment to safely assist patient movement and care delivery.
• Responding swiftly to patient needs in acute and emergency care settings.

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

Detailed job description and main responsibilities

At Royal Surrey, we value and invest in our Healthcare Assistants by providing:

• · A comprehensive induction programme mapped to the Care Certificate Framework.
• · Structured support to complete the National Care Certificate within 3 months, celebrated in a recognition ceremony.
• · A shortened induction programme for candidates who already hold a Care Certificate and have acute NHS experience.

Please note this role does not meet the UKVI requirements for sponsorship.

Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.

Please note at this time, we are not recruiting for Bank Healthcare Assistants.

Person specification

Qualifications

• Educated to GCSE level or equivalent work experience
• Care Certificate

Knowledge and Experience

• Used to managing conflicting priorities and deadlines
• Previous experience in patient contact position
• Knowledge of acute hospital setting

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.