Healthcare Support Worker, Adult Inpatient Wards (NHS AfC: Band 2) - Health Care Support Worker[...]

Ashford and St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 26,000; Full time

Job summary

Ashford and St. Peter's Hospitals NHS Foundation Trust is seeking compassionate Healthcare Support Workers for various shifts at St. Peter's Hospital, Chertsey. This role involves providing essential patient-centered care, supporting nursing staff, and ensuring a positive hospital experience for patients. Full and part-time positions available with opportunities for training and career development.

Benefits

Excellent pension scheme and annual leave entitlement

On-site Nurseries

On-site staff cafes

On-site parking

Salary Sacrifice schemes

Qualifications

• Good communication skills and competent IT skills.
• Demonstrable understanding of the role of a Healthcare Support Worker.
• Experience in customer service or working with people preferred.

Responsibilities

• Provide direct patient care while maintaining privacy and dignity.
• Support patients with personal care and nutrition needs.
• Assist with mobility and maintaining a clean environment.

Skills

Effective communication

Caring and Compassionate

Empathy and understanding

Education

Functional level of English and Math

Job description

Main area Health Care Support Worker Grade NHS AfC: Band 2 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Minimum of 23 hours per week) Job ref 323-ACS9426-GK

Employer Ashford and St. Peter's Hospitals NHS Foundation Trust Employer type NHS Site St. Peter's Hospital Town Chertsey Salary £25,768 per annum inc. HCAS Salary period Yearly Closing 29/06/2025 23:59

Healthcare Support Worker, Adult Inpatient Wards

NHS AfC: Band 2

Job overview

Our vision at Ashford & St Peter’s is to provide an outstanding experience and outcomes for patients and staff.

Our Adult Inpatient Ward areas are now recruiting we have various opportunities based at St Peter’s Hospital in Chertsey.

Full time and part time posts will be considered (and successful applicants must be able to work a minimum of 23 hours per week), shifts include long days, nights, weekends, and public holidays. Our HCSWs will need the flexibility to cover varied shift patterns over a 7-day period. Shift times are:-

• Night shift 1930-0745

Experienced health care support workers and those that are new to a caring role are all welcome to apply. You must demonstrate within your application that you have good communication skills, have competent IT skills, and have a kind, caring and compassionate nature. Applicants must be able to demonstrate their suitability for and understanding of the role of health care support worker.

As a HCSW you will be a valued member of the team and can make a significant difference to people in your care.

The Trust offers onwards training for HCSWs including a four week induction programme, working towards the Care Certificate, Maths and English qualifications.

Interviews are taking place in person on Saturday 12th July 2025.

Please note the Trust is not offering sponsorship for this post.

For further information, please contact [e-mail]

Main duties of the job

Our Healthcare Support Workers are at the heart of providing direct patient centred care, supporting the Registered Nurses and Nursing Associates as well as the wider Multi-Disciplinary Teams.

The role is varied, equally challenging and rewarding, where you will have the opportunity to really make a difference to the experience of our patients. This could be by supporting patients in their rehabilitation and recovery following an operation or a period of acute illness, caring for patients upon admission to hospital in a fast-paced environment supporting the medical and nursing teams or providing holistic and compassionate care for our more vulnerable patients or those at the end of their life.

The main aspects of this role are to provide fundamental care at the patient’s bedside, delivering high quality hands on care, supporting patients with their personal care, mobilising and eating and drinking.

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

• Excellent pension scheme and annual leave entitlement
• On-site Nurseries
• On-site staff cafes
• On-site parking
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Detailed job description and main responsibilities

Working as a Healthcare Support Worker in a ward / department within the hospital setting.

Carry out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating:

• Supporting patients with their continence needs.
• Meeting patients’ nutrition & hydration needs. Including serving meals and helping patients to eat.
• Supporting patients with their personal care
• Moving & Handling of patients to support independence
• Maintaining a clean environment and ensuring infection prevention and control
• Safeguarding of adults and children.
• Supporting patients with communication.

See full job description for full details

Person specification

Qualifications

• Functional level of English and Math

Experience

• Customer service or experience working with people
• Working as part of a team
• Previous experience as a health care support worker

Knowledge

• Understanding of the role of the Healthcare Support Worker in the hospital setting.
• Trust vision, values, and behaviours

Skills

• Effective communication
• Caring and Compassionate
• Empathy and understanding

Other Requirements - Please provide a brief example of how you meet the following

• Are you able to work the shifts stated in the advert, otherwise what flexible working are you seeking?
• Are you residing in the UK with a valid right to work document?

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.