Healthcare Support Worker - A11R

University Hospitals Dorset NHS Foundation Trust; Bournemouth; On-site; GBP 25,000 - 27,000; Part time

Job summary

University Hospitals Dorset NHS Foundation Trust in Bournemouth is seeking a part-time Healthcare Support Worker for our respiratory ward (Band 3). The role is 22.5 hours per week and includes night, weekend and bank holiday shifts.

We value compassionate, team‑oriented staff and offer training to develop extended skills, with clear progression from Band 2 to Band 3. Base location Royal Bournemouth Hospital, with a commitment to flexible working within our Trust.

Qualifications

• Good numeracy and literacy standard.
• Competency-based workbook or equivalent experience to vocational level 3.
• Short courses to undertake patient and clinical care duties.

Responsibilities

• Provide day-to-day patient care and promote independence.
• Support nursing staff and record observations.
• Escalate changes in patient condition promptly.
• Complete documentation accurately.

Skills

Good numeracy & literacy

IT literacy

Venepuncture

Cannulation

Teamwork

Education

Competency-based workbook or equivalent

Vocational Level 3

Short courses in patient care

Job description

Main area Medical Specialities - Respiratory Grade Band 3 Contract Permanent Hours Part time - 22.5 hours per week (Role involves working nights, weekends and bank holidays) Job ref 153-ME06663

Department name 01. UHD - General Recruitment Site UHD - Royal Bournemouth Hospital Town Bournemouth Salary £25,272 - £27,476 pa/pro rata Salary period Yearly Closing 13/09/2026 23:59 Interview date 24/09/2026

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

If variety is what you are looking for, you can find it on A11 R .

As Bournemouth's specialist respiratory ward, we care for anyone from younger patients requiring acute illness management, to looking after people with long term conditions such as COPD and providing person centred care in someone’s last days of life. We provide exciting opportunities for healthcare support workers to be trained in a range of extended skills, including some that are unique to A11 R such as caring for patients requiring Non-Invasive Ventilation.

Main duties of the job

The ideal recruit would have patient safety and team-working at the forefront of their minds. We believe that working together ensures the best outcomes for our patients, and pride ourselves in maintaining a friendly, fun workforce. We expect healthcare support workers to work closely with the nursing staff, by providing patients with day-to-day care, and always promoting their independence. You would also spend time completing observations and escalating patient’s conditions appropriately and documenting any findings.

Although previous NHS experience is an advantage, it is not essential as training will be provided! All we need from you is a compassionate and outgoing personality and a willingness to learn.

This advert is for a Band 3 role. If you hold a recognised Care Certificate, you may start at Band 3. If not, you will join as a Band 2 and be supported to complete your Care Certificate and progress to Band 3.

Working for our organisation

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

This service will remain at Royal Bournemouth Hospital and relocate into the brand new COAST Building.This move is planned for early 2027.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Base Location: Royal Bournemouth Hospital

Interview Date: 24th September 2026

Qualifications

• Good Standard of numeracy & literacy
• Completion of a competency-based workbook or equivalent relevant experience to vocational level 3
• Short courses to undertake patient and clinical care duties

Experience

• Ability to adapt and learn in a healthcare environment
• Previous experience working within a care environment/NHS
• Experience working as part of an MDT
• Experience working with the public
• Basic food handling

Skills

• Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements
• Teamwork, as well as own initiative
• IT literate
• Venepuncture & Cannulation

Knowledge

• Understanding of basic patient care
• Understanding of importance to promote good health and well-being
• Knowledge of care and related procedures, clinical obs, relevant legislation

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Amy Nolan Job title Ward Clinical Lead Email address [e-mail] Telephone number 0300 019 4711 Additional information

Alternatively, you can contact [e-mail] or call 0300 019 4710