Healthcare Support Worker

Integrated Care System; York; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in York is seeking enthusiastic and dedicated Healthcare Support Workers to join their Surgical Care Group. The role involves delivering high-quality patient care, working alongside clinical teams. Candidates must possess strong communication skills and a willingness to learn. This position requires commitment to a full-time training program and offers variety in shift patterns.

Benefits

Access to NHS Pension Scheme

27-33 days holiday

Employee Assistance Programme

Training and development opportunities

Discounts from various providers

Qualifications

• Understanding of patient-centered care and the role of the HCSW.
• Ability to communicate effectively.

Responsibilities

• Provide high standards of direct patient care.
• Support the delivery of care to patients in a compassionate manner.
• Maintain patient independence and dignity.

Skills

Effective written and verbal communication skills

Basic IT skills

Numeracy skills

Job description

Go back York and Scarborough Teaching Hospitals NHS Foundation Trust

Healthcare Support Worker

The closing date is 26 August 2025

We are currently seeking enthusiastic and dedicated Healthcare Support Workers (HCSW) to join us within our Surgical Care Group on the York site. We currently have vacancies on various wards within Surgery, including Upper and lower GI, Urology and Gynaecology, Orthopaedics, Acute Admissions, Vascular, and Head and Neck.

We welcome and encourage applicants who may already have experience in a healthcare setting or have transferable skills that can be employed to the position. We would like applicants to apply that would like to come and share our goal and vision for excellent care in Surgery.

Working as a HCSW you will be a vital part of our clinical teams. You will be expected to work alongside your colleagues to support the delivery of high standards of direct patient care to those accessing our services, in a kind and compassionate manner.

Within the Surgical Care Group, we pride ourselves in our patient-focused approach, ensuring that we provide care that is safe, effective, and individual for all our patients. The successful candidate will be dedicated, flexible, reliable, and willing to learn, and hold excellent communication and interpersonal skills.

A 4-week Healthcare Academy training programme will be delivered as part of your induction. Alongside this training our Clinical Educator team in Surgery offer a comprehensive induction and you will be supported through a probationary period which is tailored to your needs, and that supports your individual requirements.

Main duties of the job

As a Healthcare Support Worker at York Hospital, you will be part of a multi-professional team providing high standards of care to our patients. You will maintain and promote patient independence and dignity to ensure each patient receives a positive experience. Please see the attached document 'Healthcare Support Worker Key Duties' to see a full list of key duties.

As a Healthcare Support Worker, you will be expected to work a combination of shifts including nights, weekends, and Bank Holidays:

Early - 07:00-15:00

Late - 12:00 - 20:00

Night - 19:30 - 07:30

You must be able to commit to our Full Time HCSW Academy for the first 4 weeks of your employment with our Trust. Please note our HCSW Academy takes place at our training site in Holgate, York. We are unable to provide travel options or reimburse travel costs for attendance at this.

Please note this vacancy is for our Surgical Wards at our York site. If you would like to apply for Scarborough or Bridlington Hospitals please visit our Trust website using the link below:

Vacancies at York and Scarborough Teaching Hospitals NHS Foundation Trust

We encourage you to watch the following video by clicking here

About us

Please note, if you are under 18 or interested in completing an Apprenticeship we encourage you to please contact us at [e-mail]

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job responsibilities

Interviews for this position will be held in person ONLY. Remote interviews will not be available.

Please note this advert may close early if a high number of applications are received, we advise you to submit your application at your earliest convenience to avoid disappointment.

Please refer to the job description and person specification attached to this advert to read the duties of a Healthcare Support Worker.

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail]

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Qualifications

• Numeracy skills to Functional Skills Level 1 (GCSE Grade 2-3, D-F or equivalent).
• Demonstrable effective written and verbal communication skills
• Basic IT skills, able to use applications such as email on a computer or smart device (e.g. tablet)

Experience

• Understanding of patient-centered care and the role of the HCSW

Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust