Healthcare Support Worker

Unique Community Services Group; Tees Valley, Newcastle upon Tyne, Sunderland; Remote; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Fair Pay

Care Certificate Training

PROACT-SCIPr-UK Training

Supportive Environment

Make a real difference

Job summary

Unique Community Services is seeking Healthcare Support Workers to deliver compassionate, person-centered mental health care at home for individuals with behaviour that challenges and personality disorders. You will lead care delivery in people’s homes, ensuring safety, dignity and consistency.

The role requires mobility support, monitoring vital signs, meal assistance, companionship and accurate documentation.

Qualifications

• At least 1.5 years in healthcare settings, in community or home-based care.
• Experience managing complex health needs, mental health, autism, learning disabilities.

Responsibilities

• Provide mobility support, including basic moving and handling.
• Monitor vital signs such as blood pressure, temperature and pulse.
• Help with meal preparation, nutrition, hydration and maintaining a clean environment.
• Offer companionship, emotional support and, when needed, financial assistance.
• Administer medication and maintain accurate documentation and records.

Skills

Leadership

Communication

Empathy

Flexibility

Education

Driving license

PMVA training

Tools

PROACT-SCIPr-UK

Job description

Join Unique Community Services to provide compassionate, high-complex mental health care at home for people with behavior that challenges and personality disorders. We are looking for dedicated Healthcare Support workers to lead the delivery of person-centered mental health services directly in people’s homes, ensuring care is both effective and reflective of our community values.

At Unique Community Services, part of the Catalyst Care Group, we are committed to providing expert complex care that transforms lives. We stand on the pillars of Compassion,Impact, andCommunity, values that guide our actions and our approach to compassionate care. We are seeking professionals who are passionate about making a significant difference in the lives of others while embodying these core values.

Job Overview:

The Healthcare Support Worker is responsible for delivering comprehensive healthcare services directly in people’s homes. This role is crucial in managing complex emotional needs, including behaviour that challenges and personality disorders, ensuring care is both effective and reflective of Unique Community Services’ values. You may be required to work a short (4–8 hour) or longer shifts. Shift patterns vary depending on the care package and support needs of each person we support.

Key Responsibilities:

• Provide mobility support, including basic moving and handling.
• Monitor vital signs such as blood pressure, temperature, and pulse.
• Help with meal preparation, nutrition, hydration, and maintaining a clean environment.
• Offer companionship, emotional support, and, when needed, financial assistance.
• Administer medication and maintain accurate documentation and records.

Required Qualifications & Experience:

• At least 1.5 years of previous experience in healthcare settings, in community or home-based care.
• Experience in managing complex health needs, with a focus on mental health, autism, learning disabilities and working with diverse populations.
• Driving license is mandatory for community work and transport of the people we support.
• PMVA training is required.
• Experience supporting people with complex health needs.

Candidate traits and competencies:

• Exceptional leadership and organizational abilities.
• Genuine desire to make a positive impact on people’s lives, with a commitment to providing the highest level of compassionate care.
• Strong communication skills and ability to handle complex interpersonal situations compassionately.
• Deep commitment to providing empathetic and respectful care that aligns with the values of Unique Community Services.
• Empathetic and able to manage under pressure.
• Open to feedback and able to incorporate it positively.
• Friendly, understanding, and capable of addressing issues proactively.
• Good verbal and written communication skills.
• Flexibility to work various shifts, including nights, weekends and holidays

What We Offer:

• Fair Pay: We offer fair remuneration that reflects the quality and dedication you bring to your role.
• Professional Development: Enhance your skills through access to Care Certificate and specialized training, including PROACT-SCIPr-UK®, tailored to support your professional growth.
• Supportive Environment: A workplace that values compassion, community and impact, encouraging collaboration and continuous learning.
• The chance to make a real difference in the lives of the families we support.

Financial & Practical Support

• Refer-a-friend bonus– incentives for introducing new workers to the company (recently rolled out).
• Tax relief– the ability to claim through the government for work-related clothing and tools (e.g., uniforms, mileage, and equipment).

Development & Support

• On-shift support and guidancethrough the on-call system.
• Regular supervisions.
• Specialist training opportunitiessuch as safeguarding, medication management, and more.
• All mandatory training isfree

Work-Life Balance and Community

• Flexible working hours– option to choose shifts based on availability.
• Recognition programmes– celebrating and rewarding outstanding contributions.
• Social events– opportunities to connect and build team spirit.