Healthcare Support Worker

HCRG Care Group; Swindon; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Group pension

My Reward Hub

Earned wage access

Wellbeing support

Career development

Open culture

Innovation funding

Free refreshments

Job summary

HCRG Care Group is seeking enthusiastic Healthcare Support Workers for Orchard Ward at Great Western Hospital (SWICC). You will support patients with activities of daily living, mobility, and rehabilitation, working with nurses and therapists to deliver compassionate, person-centered care.

The role involves a rotational shift pattern across seven days, including weekends and bank holidays. Training will be provided, and opportunities to develop your care certificate and skills within a

Qualifications

• Able to demonstrate literacy and numeracy skills at interview assessment.
• Prior experience of providing care in a healthcare or social setting
• Evidence of ability to work as a member of a team
• Experience of time management and prioritising work.
• Understands and is committed to a caring approach to patients and relatives
• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work, policies and procedures
• Committed to providing high quality patient care
• Willingness to undertake appropriate training within given time frames
• Flexible and adaptable to change, able to work a range of shifts across wards/units
• Able to meet the physical and developmental demands of the role

Responsibilities

• Carry out non-clinical healthcare tasks under the direct supervision of a registered practitioner.
• Provide compassionate care to patients, supporting daily living activities and rehabilitation.
• Assist with mobility and rehabilitation programmes while promoting dignity and independence.
• Maintain accurate documentation and communicate effectively with the multidisciplinary team.
• Be flexible to work across Orchard Ward and other areas as required by service needs

Skills

Literacy & Numeracy

Teamwork

Time management

Communication

IT skills

Flexibility

Calm & compassionate

Tools

Microsoft Office

Job description

We are seeking enthusiastic Healthcare Support Workers to join our dedicated team on Orchard Ward, a 30-bed General Rehabilitation Ward, supporting patients as they recover from illness, injury, or surgery and work towards returning home safely and independently. As a Healthcare Support Worker, you will be an integral member of the multidisciplinary team, working alongside registered nurses, therapists, and other healthcare professionals to deliver high-quality, person-centred care. You will support patients with activities of daily living, mobility and rehabilitation programmes, whilst promoting dignity, independence, and wellbeing throughout their recovery journey. Orchard Ward provides care for patients requiring ongoing rehabilitation and recovery support, making this an excellent opportunity for individuals who are passionate about helping people achieve their goals and maximise their independence. We are looking for individuals who are caring, reliable, and committed to delivering excellent patient care. Successful applicants must be flexible and able to work a rotational shift pattern across seven days a week, including weekends and bank holidays. Shift Pattern:

• Long Days: 07:00 - 19:45
• Nights: 19:00 - 07:45, Working as a Health Care Support Worker you will be a member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care.

You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values. There will be opportunities to develop your knowledge and skills, specific to your individual needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification.

Are you a compassionate and motivated individual looking to make a real difference to patients' lives?

• Able to demonstrate literacy and numeracy skills at interview assessment.
• Prior experience of providing care in a healthcare or social setting
• Evidence of ability to work as a member of a team
• Experience of time management and prioritising work.
• Understands and is committed to a caring approach to patients and relatives
• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work, policies and procedures
• Committed to providing high quality patient care
• IT skills, competent in Microsoft Office
• Keyboard skills
• Ability and willingness to undertake appropriate training within given time frames
• Flexible and adaptable to change, able to work a range of shifts and moving across wards/units dependent on clinical needs
• Able to demonstrate calm, caring patient manner and attitude
• Enthusiasm and commitment to working within the healthcare setting
• Willing to work in other areas of the Trust or Trust-wide as and when required to do so.
• Able to meet the physical and developmental demands of the role; The role is physically demanding and can include standing for prolonged periods, moving and handling patients and equipment and other healthcare related tasks.

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here.

As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

As a Health Care Support Worker, you'll be part of our valued team on our Orchard ward at Great Western Hospital (SWICC), receiving access to exclusive rewards and benefits including:

• A salary of £25,500 - £27.098 FTE with access to our group pension
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
• Free tea, coffee and milk at your base location