Healthcare Support Worker

Transformation Unit; Redditch; On-site; GBP 26,000 - 27,000; Full time

Job summary

Midlands Partnership University NHS Foundation Trust is seeking a Band 3 Health Care Support Worker to join the Integrated Mental Health and Substance Misuse Team at HMP Hewell in Redditch. The role involves working within a multidisciplinary team to support patients with mental health and substance misuse needs, promote recovery, wellbeing and social inclusion, and assist with clinics and care planning.

You will help maintain accurate records, deliver person-centred care with dignity and

Qualifications

• Diploma in Health and Social Care Level 3 or equivalent.
• Experience as Band 2/3 HCA or equivalent in a care environment.
• Experience with mental health or substance misuse needs.

Responsibilities

• Work with registered practitioners and MDT to deliver high-quality care.
• Assist with patient assessments and care planning.
• Support clinics and delegated clinical/admin duties.
• Maintain accurate electronic records with dignity and respect.
• Contribute to service improvement and quality initiatives.

Skills

Compassionate care

Teamwork

Education

Diploma in Health and Social Care Level 3

Job description

Employer Midlands Partnership University NHS Foundation Trust - Inclusion Services Employer type NHS Site HMP Hewell Town Redditch Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 25/11/2026 23:59

NHS AfC: Band 3

Job overview

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

Are you a compassionate and motivated individual looking to make a real difference in people's lives?

We are seeking a dedicated Band 3 Health Care Support Worker to join our Integrated Mental Health and Substance Misuse Team at HMP Hewell.

Working as part of a multidisciplinary team, you will support individuals with mental health and substance misuse needs, helping to promote recovery, wellbeing and social inclusion. The role offers a unique opportunity to work alongside experienced mental health professionals, providing practical and therapeutic support, contributing to patient assessments, supporting clinics, and helping individuals engage with their care and treatment.

This is a rewarding position for someone who is passionate about person-centred care, values teamwork, and wants to play a key role in improving health outcomes within a prison healthcare setting

Main duties of the job

As a Health Care Support Worker, you will work closely with registered practitioners and the wider multidisciplinary team to deliver high-quality care and support to patients with mental health and substance misuse difficulties.

You will assist with patient assessments, contribute to care planning, support therapeutic interventions, undertake delegated clinical and administrative duties, maintain accurate electronic records, and provide practical support within clinics and prison settings.

You will help promote recovery, wellbeing and engagement with services, while ensuring patients are treated with dignity, compassion and respect.

The role also provides opportunities to contribute to service improvement, audits and quality initiatives within a dynamic and supportive healthcare environment.

Working for our organisation

Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health.

We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are.

Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team!

Detailed job description and main responsibilities

For further information about this role please see attached the Job Description and Person Specification.

Person specification

Qualifications

• Diploma in Health and Social Care Level 3 or equivalent.

Experience

• Previous experience as a Band 2/3 HCA or equivalent in a care environment.
• Previous experience of working with people with mental/social health needs or learning disabilities.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.