Healthcare Support Worker

Rainbow Medical Services; Manchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Rainbow Medical Services in Manchester is seeking a Healthcare Support Worker to provide person-centred care for adults with complex needs. You will assist with daily living tasks, support community access, and help with medication administration while keeping accurate records.

The role requires strong communication, empathy and the ability to work as part of a team. DBS clearance is required, and full training will be provided to ensure high standards of care across shifts, including evenings

Qualifications

• Previous experience in a care or support role is helpful but not essential.
• Full DBS certification required or prepared to submit an application for same.
• GCSEs in English and Maths are desirable.

Responsibilities

• Providing personal care and support with daily living tasks.
• Supporting clients to access the community, attend appointments and activities.
• Assisting with medication administration and following care plans.
• Maintaining clear and accurate records of care provided, in line with policies.
• Reporting changes or concerns to the manager or health professional.
• Promoting dignity, respect and choice at all times.
• Working flexibly as part of a rota, including evenings, weekends and bank holidays.
• Contributing to a safe, clean and welcoming environment for clients and colleagues.
• Undertaking mandatory training and ongoing development to maintain high standards.
• Complying with Rainbow Medical Services policies, including safeguarding and confidentiality.

Skills

Empathy

Communication

Teamwork

Attention to detail

Record keeping

Education

GCSE English & Maths

Job description

Job Description

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As a Healthcare Support Worker at Rainbow Medical Services, you will play a key role in delivering person-centred care and support to adults with a range of complex needs, including brain injury, spinal injury, learning disabilities, physical disabilities and mental health conditions. You will work closely with clients, their families and other professionals to ensure each individual receives the highest standard of care tailored to their unique requirements.

Main responsibilities include:

• Providing personal care and support with daily living tasks, such as washing, dressing, mobility and meal preparation.
• Supporting clients to access the community, attend appointments and participate in activities that promote independence and wellbeing.
• Assisting with medication administration and following care plans accurately.
• Maintaining clear and accurate records of care provided, in line with company policies and procedures.
• Reporting any changes or concerns regarding clients' health or wellbeing to the appropriate manager or healthcare professional.
• Promoting dignity, respect and choice at all times.
• Working flexibly as part of a rota, which may include evenings, weekends and bank holidays.
• Contributing to a safe, clean and welcoming environment for clients and colleagues.
• Undertaking mandatory training and ongoing development to maintain high standards of care.
• Complying with all Rainbow Medical Services policies, including safeguarding, confidentiality, equality and diversity, and health and safety.

This is an on-site, hands-on role where you will be making a direct and positive impact in people's lives every day.

• Previous experience in a care or support role is helpful but not essential – full training will be provided.
• Experience working with children's packages of care would be advantageous
• Full DBS certification required or prepared to submit an application for same.
• GCSEs (or equivalent) in English and Maths are desirable.
• Genuine interest in working with adults who have complex care needs, including disabilities and long-term conditions.
• Strong communication skills and the ability to build positive relationships with clients, families and colleagues.
• Reliable, compassionate and enthusiastic approach to supporting others.
• Willingness to work flexible hours, including evenings, weekends and bank holidays as required.
• Ability to work independently as well as part of a team.
• Good organisational skills and attention to detail.
• Commitment to maintaining confidentiality and safeguarding vulnerable adults.
• Basic IT skills for record keeping and communication.
• Own car and full driving licence would be beneficial but not essential.