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Healthcare Support Worker

Integrated Care System

Llantrisant

On-site

GBP 20,000 - 25,000

Full time

2 days ago
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Job summary

A regional health service is seeking a Healthcare Support Worker for the general surgical ward at Royal Glamorgan Hospital. The role involves providing fundamental patient care, ensuring hygiene, and maintaining a clean environment. Candidates should have good communication skills and ideally possess Welsh language skills. The position offers opportunities for training and development within a collaborative team environment.

Benefits

Generous leave
Flexible work
Access to ongoing learning and development
Leading pension

Qualifications

  • Good standard of general education including numeracy and literacy skills.
  • Commitment to undertake training to QCF Level 2 in Health and Social Care/Clinical Healthcare Support.
  • Welsh language speaking/listening skills at Level 3 required.

Responsibilities

  • Assist in the provision of care to patients/clients by providing personal care duties.
  • Promote independence in maintaining personal hygiene.
  • Assist patients with eating and drinking.
  • Escort patients to other departments/hospitals.
  • Maintain cleanliness in the ward and change bed linen.

Skills

Communication skills
Numeracy and literacy skills
Welsh language speaking/listening (Level 3)

Education

QCF Level 2 in Health & Social Care/Clinical Healthcare Support

Job description

Go back Cwm Taf Morgannwg University Health Board

Healthcare Support Worker

The closing date is 20 August 2025

An opportunity has arisen for Healthcare Support Workers to work as part of the clinical team within ward 8 general surgical ward in the Royal Glamorgan Hospital. The successful candidate will work under the direct supervision of the registered nurse and will be expected to undertake fundamental aspects of patient care including undertaking patient's vital signs.

Main duties of the job

The successful candidate will work under the direct supervision of the registered nurse and will be expected to undertake fundamental aspects of patient care including undertaking patient's vital signs.

The individual will be required to have good communication skills to be able to relate to patients, members of patients families and the multidisciplinary team that work within the clinical area.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

The post holder will assist in the provision of care to patients/clients by providing a range of personal care duties as designated by a Qualified Nurse.

These tasks will involve direct and indirect care for the benefit of the patient/client in accordance with agreed protocols, and include basic care duties such as :

  • Enabling patients to maintain personal hygiene through assistance with shower/bath, washing facilities access and use of toilet facilities; promoting independence where possible.
  • Enabling patients to eat and drink, assisting where appropriate.
  • Escorting patients/clients to other departments/hospitals.
  • Keeping up to date with mandatory training requirements.
  • Maintaining a good standard of cleanliness in the ward, including changing bed linenand disposing of clinical waste in accordance with organisational policies

The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30-minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.

Person Specification
Qualifications
  • Good standard of general education including numeracy and literacy skills, with a commitment to undertake training to QCF Level 2 in Health and Social Care/Clinical Healthcare Support
  • To hold QCF Level 2 qualifications in Health & Social Care/Clinical Health Care
Experience
  • Welsh language speaking/listening skills at a Level 3 or above
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board

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