Healthcare Support Worker

Chelsea and Westminster Hospital NHS Foundation Trust; Isleworth; On-site; GBP 21,000 - 29,000; Part time

Job summary

Chelsea & Westminster Hospital NHS Foundation Trust is seeking a part-time Healthcare Support Worker for our Outpatients Department to support clinics across the department. The successful candidate will work with the multidisciplinary team to provide direct patient care in a busy environment.

You will assist in a range of core clinical skills, uphold infection control, and maintain professional standards while focusing on patient experience and confidentiality.

Qualifications

• Experience providing direct patient care as part of a team.
• Ability to communicate effectively within a multidisciplinary team.
• Caring, organised and motivated with a focus on patient experience.

Responsibilities

• Deliver holistic, patient-centred care under healthcare professionals.
• Carry out tasks and run clinics as assigned.
• Maintain professional appearance and infection control policy.
• Uphold Trust values, confidentiality and diversity.
• Support patients, carers and visitors in the Outpatients Department.

Skills

Communication skills

Direct patient care

Organisational skills

Teamwork

Job description

We are looking for a part–time Healthcare Support worker for our Outpatients Department, to work within various specialist clinics across the department.

The successful candidates will be expected to provide support to the multidisciplinary team in the provision of a high standard of direct patient care and to carry out tasks and run clinics assigned to them.

We are a very busy department and you will need to be caring, organised and motivated. An essential requirement to this post is the ability to communicate effectively within the multi-disciplinary team and with a diverse local population. We aim to continually improve the patient experience throughout our Outpatients Department and can only do this if staff communicate appropriately with all patients, carers and visitors.

The Out Patients department services currently function Monday to Friday 0830 to 1700 and the successful candidates will be expected to work in the Musculo–skeletal, Medical and Surgical clinics within the department. We also run staggered time in the department as the clinic sometimes overruns, The Healthcare Support Worker is responsible for the delivery of holistic, patient–centred care which is planned and directed by health care professionals. This will include a range of core clinical skills and depending on the area worked will include specific patient or speciality clinical skills.

The post holder is responsible for delivering high standards of care and providing services in accordance with the Trusts values and behaviours to support the nursing team in the delivery of patient care which is safety and effective.

• Maintain a professional appearance in line with the Trust professional appearance policy and infection controlpolicy.
• Uphold the Trust's values and behaviours and behave in a manner fitting with the responsibility this brings to maintain the publicconfidence.
• Maintain professional and courteous working relationships with staff, patients and families, and respect the equality and diversity of each and every person they come into contactwith.
• Uphold the privacy, dignity and confidentiality of the client group and respect equality and diversity of everyone at alltimes.

The post holder is a fundamental part of the nursing team in providing care to patients/ carers/ relatives at Chelsea & Westminster Hospital NHS Trust, including the safe delivery of a range of clinical competency skills.

Chelsea & Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites-Chelsea and Westminster Hospital and West Middlesex University Hospital-along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.