Healthcare Support Worker

NHS; Guildford; On-site; GBP 26,000; Full time

Job summary

A leading NHS trust seeks compassionate individuals to join as Healthcare Assistants at Royal Surrey Hospital. Responsibilities include supporting patients in various clinical settings and assisting with daily activities. With opportunities for learning and development, this is a rewarding role in a fast-paced environment. No prior experience required, and training provided.

Benefits

Comprehensive induction programme

Structured support for Care Certificate

Access to learning and development opportunities

Qualifications

• Essential: Educated to GCSE level or equivalent work experience.
• Desirable: Care Certificate.
• Previous experience in patient contact position is a plus.

Responsibilities

• Supporting patients across clinical areas including Cardiology and Emergency services.
• Assisting with personal hygiene, mobility, and nutrition.
• Monitoring vital signs and responding to patient needs.

Skills

Compassion

Teamwork

Communication

Education

GCSE level or equivalent work experience

Job description

Job Summary

We're looking for individuals with or without health and care experience join our Royal Surrey family in a fast paced, multidisciplinary hospital environment, with opportunities in:

• Aging and Healtho Stroke Serviceso Accident and Emergencyo Same Day Emergency Careo Cardiologyo Gastroenterologyo Respiratory Services
  
  

No experience? No problem. We'll teach you everything you need to know. To us, it's more important that you're a caring and kind person with a genuine desire to help and support patients and their families. If this sounds like you, then you already have the attributes that make a great healthcare support worker.

Right from the time you join us, you'll have access to learning, development and training opportunities. As you progress in your NHS career you'll acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.

Here at the Royal Surrey NHS Foundation Trust, we take pride in being a leading provider of NHS services in Surrey, committed to delivering high-quality patient care and supporting our staff to fulfil their true potential and ensuring patients receive expert, responsive care across a broad range of specialist services.

Please note this role does not meet the UKVI requirements for sponsorship.

Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.

Main duties of the job

As a Healthcare Assistant/Healthcare Support Worker, your day-to-day responsibilities will include:

• Supporting patients across specialist areas, including Cardiology, Gastroenterology, Respiratory, Stroke, Emergency, and Same Day Care services.
• Assisting with daily activities, including personal hygiene, mobility, and nutritional support.
• Supporting clinical teams by collecting samples, conducting swabs, and monitoring fluid intake/output.
• Observing and recording vital signs (e.g., temperature, pulse, blood pressure, oxygen saturation).
• Helping patients undergoing cardiac monitoring, respiratory therapy, and gastrointestinal treatments.
• Using appropriate equipment to safely assist patient movement and care delivery.
• Responding swiftly to patient needs in acute and emergency care settings.
  
  

About Us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Details

Date posted

01 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,427 a year Pro Rata Per Annum inc. HCAS

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

384-HCSW-Access&Medicine

Job locations

Royal Surrey Hospital

Egerton Road

Guildford

GU2 7XX

Job Description

Job responsibilities

At Royal Surrey, we value and invest in our Healthcare Assistants by providing:

• A comprehensive induction programme mapped to the Care Certificate Framework.
• Structured support to complete the National Care Certificate within 3 months, celebrated in a recognition ceremony.
• A shortened induction programme for candidates who already hold a Care Certificate and have acute NHS experience.
  
  

Please note this role does not meet the UKVI requirements for sponsorship.

Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.

Please note at this time, we are not recruiting for Bank Healthcare Assistants.

Job Description

Job responsibilities

At Royal Surrey, we value and invest in our Healthcare Assistants by providing:

• A comprehensive induction programme mapped to the Care Certificate Framework.
• Structured support to complete the National Care Certificate within 3 months, celebrated in a recognition ceremony.
• A shortened induction programme for candidates who already hold a Care Certificate and have acute NHS experience.
  
  

Please note this role does not meet the UKVI requirements for sponsorship.

Shift patterns include long days and night shifts on a 24/7, 365-day basis, including bank holidays and weekends.

Please note at this time, we are not recruiting for Bank Healthcare Assistants.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent work experience
  
  

Desirable

• Care Certificate
  
  

Knowledge and Experience

Essential

• Used to managing conflicting priorities and deadlines
  
  

Desirable

• Previous experience in patient contact position
• Knowledge of acute hospital setting
  
  

Person Specification

Essential

• Used to managing conflicting priorities and deadlines
  
  

Desirable

• Previous experience in patient contact position
• Knowledge of acute hospital setting
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey Hospital

Egerton Road

Guildford

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey Hospital

Egerton Road

Guildford

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

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