Healthcare Support Worker

Superior Healthcare; Eastleigh; Hybrid; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Blue Light Card

Referral rewards

Nurse support

Annual refreshers

Wellbeing support

Induction training

Job summary

Superior Healthcare is seeking Healthcare Support Workers to assist a young client with complex care needs in her family home. This role focuses on person-centred care, encouraging engagement, routine, and meaningful interaction.

Caregivers should be warm, confident, and energetic, comfortable around pets, and able to follow the client’s lead for activities. Training in tracheostomy care is provided with NVQ/Diploma development opportunities.

Qualifications

• Minimum six months UK healthcare experience.
• Full UK driving licence is preferred.
• Confident, engaging and emotionally intelligent approach.
• Comfortable working in a family home with pets.

Responsibilities

• Provide high-quality, person-centred care.
• Support communication using lip reading and Makaton.
• Encourage and participate in activities (arts, crafts, reading).
• Promote independence, choice and emotional wellbeing.
• Respond to communication cues and build rapport.
• Support clinical needs (including tracheostomy care if trained).

Skills

Care experience

Driving license

Makaton lip reading

Energetic and engaging

Tools

Tracheostomy care training

Job description

Healthcare Support Worker – Complex Care

Employer: Superior Healthcare
Location: Local community (home-based care)

About the Role

Superior Healthcare is recruiting Healthcare Support Workersto support a young client with complex care needs in her family home.

This is a rewarding opportunity to provide person‑centred care to a client who thrives on engagement, routine, and meaningful interaction.

She benefits from carers who are warm, confident, and energetic, and who can build a trusting, supportive relationship.

She enjoys a wide range of activities including arts and crafts, reading, and music (especially Foo Fighters!). She is non‑verbal but communicates effectively through lip reading and Makaton, and will often guide her care team on what activities she would like to do — so carers should be happy to follow her lead and fully engage.

She also lives with a small, elderly dog, so being comfortable around pets is important.

Key Responsibilities

• Providing high-quality, person-centred care
• Supporting communication using lip reading and Makaton
• Encouraging and participating in activities such as arts, crafts, and reading
• Promoting independence, choice, and emotional wellbeing
• Responding to communication cues and building rapport
• Supporting clinical needs (including tracheostomy care if trained)

Client Preferences

• Female carers
• High energy, engaging, and positive attitude
• Comfortable taking direction from the client and participating in activities
• Calm, level‑headed, and switched on

Shift Pattern

• Saturday night shift 18:45-7am – £16.50 per hour
• Sunday night shift 18:45-7am – £17.60 per hour

Pay & Benefits

• Competitive hourly rates
• Paid induction and ongoing clinical training
• Opportunity to develop specialist skills, including tracheostomy care (training provided)
• Opportunity to work towards an NVQ/Diploma
• Holiday pay and pension
• Blue Light Card (funded)
• Employee Assistance Programme
• Menopause support
• Referral rewards
• Ongoing support from nurses and supervisors

Requirements

• Previous care experience essential
• Drivers preferred
• Experience with tracheostomy care desirable (full training provided)
• Confident, engaging, and emotionally intelligent approach
• Comfortable working in a family home with pets

Checks Required

• Enhanced DBS check
• Three years’ continuous referencing

Responsibilities

• Responding to communication cues and building rapport
• Supporting clinical needs
• Promoting independence, choice, and emotional wellbeing
• Providing high-quality, person-centred care
• Supporting communication using lip reading and Makaton

Requirements

• Minimum six months UK healthcare experience
• Full UK driving license
• Comfortable taking direction from the client and participating in activities
• High energy, engaging, and positive attitude

Benefits

• Blue Light Card - we’ll pay for it.
• Earn a £50 voucher for every friend you refer who joins our team.
• Thorough paid training and supported induction, with annual paid refreshers.
• Wellbeing support including up to six counselling sessions.
• In-house wellbeing team to support you.
• We reward Employees of the Month with a £100 voucher.
• Employee events throughout the year, including fish and chips on the beach.
• Consistent support from our team of Nurses and Field Care Supervisors.
• Accumulate holiday pay as you work.