Healthcare Support Worker

Kent PLC; Dartford; On-site; GBP 21,000 - 28,000; Full time

Job summary

Amberwood Ward within Kent and Medway Mental Health NHS Trust is seeking staff to be at the front line of patient care, offering comfort, empathy and active support in male mental health. You will work across a 24-hour, 7-day rota to build therapeutic relationships and promote independence, contributing to a safe, recovery-focused ward environment.

The role requires flexibility, a compassionate approach and the ability to communicate effectively with patients, carers and colleagues in a

Qualifications

• Consistently delivering a patient focused service, which promotes optimum independence.
• Offering appropriate support and advice to patients and their carers.
• Awareness of different challenging situations where communication needs to be adapted to the needs of the individual.
• Enabling patients to maintain and improve their independence by promoting and facilitating therapeutic activity.
• Undertaking day to day tasks as allocated by Nurse/healthcare professional in Charge.
• Undertaking all relevant training as directed and participating in regular management/clinical supervision and appraisal.

Responsibilities

• Consistently delivering a patient focused service, which promotes optimum independence.
• Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public or other external contacts.
• Offering appropriate support and advice to patients and their carers.
• Awareness of different challenging situations where communication needs to be adapted to the needs of the individual.
• Enabling patients to maintain and improve their independence by promoting and facilitating therapeutic activity.
• Giving physical health checks and physical health care as required or instructed documenting the physical health checks on the early warning scoring system (MEWS), chart and reporting changes to the nurse/healthcare professional in charge.
• Undertaking day to day tasks as allocated by Nurse/healthcare professional in Charge.
• Undertaking all relevant training as directed and participating in regular management/clinical supervision and appraisal.

Job description

In this vital role, you will be at the front line of patient care, offering comfort, empathy, and active support to men during some of the most challenging moments of their lives. Working flexibly across a 24-hour, 7-day rota, you will build therapeutic relationships, promote independence, and help shape a safe, recovery-focused environment on the ward. If you thrive in a dynamic, fast-paced acute environment and are driven to make a real difference in male mental health care, we would love to welcome your expertise to Amberwood Ward.,

• Consistently delivering a patient focused service, which promotes optimum independence.
• Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public or other external contacts.
• Offering appropriate support and advice to patients and their carers.
• Awareness of different challenging situations where communication needs to be adapted to the needs of the individual.
• Enabling patients to maintain and improve their independence by promoting and facilitating therapeutic activity.
• Giving physical health checks and physical health care as required or instructed documenting the physical health checks on the early warning scoring system (MEWS), chart and reporting changes to the nurse/healthcare professional in charge.
• Undertaking day to day tasks as allocated by Nurse/healthcare professional in Charge.
• Undertaking all relevant training as directed and participating in regular management/clinical supervision and appraisal.

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD. Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve. Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident. Join us if you share our passion for better mental health care and want to be part of a team that's working well together.