Healthcare Support Worker

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 20,000 - 23,000; Full time

Job summary

University Hospitals Coventry and Warwickshire is seeking a Health Care Support Worker to support Registered Nursing staff in delivering personal care and assistance to patients at The Hospital of St Cross & University Hospital Coventry.

You will work flexibly across shifts, including evenings, weekends and bank holidays as required, with a focus on compassionate, person-centred care and clear communication.

Qualifications

• Excellent communication skills and ability to interact with patients and families.
• Experience in a person-centred and public facing role is desirable.
• Level 2 Health and Social Care qualification or equivalent is required or beneficial.

Responsibilities

• Support Registered Nursing staff in delivering personal care and assistance to patients.
• Contribute to a caring and compassionate environment by communicating effectively with patients, families, and the team.

Skills

Communication skills

Empathy/Compassion

Public facing role

Education

BTEC level 2 Health and Social Care

Job description

Supporting the Registered Nursing staff in the delivery of personal care and assistance for patients at The Hospital of St Cross & University Hospital Coventry.

The post holder will be required to work flexibly to meet the needs of the service. This may include working across a range of shift patterns, including evenings, weekends, and bank holidays where appropriate.

Recruiting to Values:

To ensure that we provide world‑class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust's Values and Behaviours Framework.

The Supporting Information Section in your application should therefore reflect your understanding of the Trust's Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

We are looking to recruit passionate and enthusiastic people who either hold a health and social care qualification BTEC level 2 or above or have experience in a person‑centred & public facing role to become a healthcare support worker at Hospital of St Cross & University Hospital Coventry.

If you have excellent communication skills, have a caring and compassionate nature, have the desire to help others and the drive to develop a rewarding career you will be proud of, then we want to hear from you., You must have either a Level 2 BTEC Diploma or extended Diploma or equivalent qualification or have previous care experience or experience in a person‑centred & public facing role., As a band 2 HCSW you must have previous experience of care or experience in working within a person‑centred & public facing role or already hold a level 2 health and social care related qualification.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award.Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.