Healthcare Specialist Service Engineer

Veolia | Water Tech; Manchester; On-site; GBP 45,000 - 58,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Birthday leave

Enhanced pension

Job summary

Veolia Water Technologies is seeking a dedicated Service Engineer to service Renal lab equipment in Manchester and surrounding areas. You will perform on-site maintenance, provide technical and after-sales support, and build strong client relationships to ensure high system reliability and patient care.

The role offers a 4-on, 4-off rota, 23.5 days leave including birthday off, a company vehicle with fuel card, and an enhanced pension.

Qualifications

• Experience as a Service Engineer in Healthcare and Scientific market.
• Knowledge of water treatment or wastewater plants desirable.
• NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar (ideal).
• Strong client-facing skills and ability to manage multiple projects.

Responsibilities

• On-Site Maintenance: preventative and corrective maintenance, commissioning, upgrades, refurbishments.
• Technical Support: after-sales support and feedback to product development.
• Customer Focus: build and maintain client relationships and improve system reliability.
• Troubleshooting and fault finding to keep systems running smoothly.
• Participate in On-Call Rota to support clients when needed.

Skills

Client-Facing Skills

Time Management

Professionalism

Driving Licence

Education

NVQ or higher in Mechanical, Electrical or Chemical Engineering

Job description

Location: Field-based covering Manchester and surrounding areas

Position Type: Permanent

Enjoy a dynamic work schedule that gives you the best of both worlds! As part of our Healthcare Specialist team, you will work 40 hours a week on a 4-on, 4-off rota. This unique schedule offers you 4 days of focused work, followed by 4 days off to recharge and enjoy quality time with loved ones or pursue personal interests. It’s the perfect opportunity for those who value flexibility and a great work-life balance!

Benefits: 23.5 days annual leave including bank holidays (and your birthday off!), Company vehicle + Fuel card, Commission and Overtime Schemes + much more!

Salary: Competitive annual salary + £10,000 uplift (paid monthly and subject to the usual deductions)

Join Our Growing Team as a Service Engineer!

Are you an experienced Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career with an industry leader?

Do you have a passion for ecological transformation and making a tangible difference to the planet? If so, we have the perfect opportunity for you!

Veolia Water Technologies is a world-renowned leader in water technologies, committed to delivering top-tier services to our clients in the Healthcare and Scientific market. We are looking for a dedicated and driven Service Engineer to join our team to specifically focus on our Renal lab equipment range. This will involve you entering Renal departments and servicing vital healthcare equipment providing patients with life-sustaining dialysis treatments. This role offers structured progression and a chance to make a real impact on our business, the environment and peoples lives.

What will you be doing?

As a Service Engineer, your key responsibilities will include but not be limited to:

• On-Site Maintenance: Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments
• Technical Support: Offering after-sales technical and commercial support to clients, and gathering feedback to assist in future product development
• Customer Focus: Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity
• Troubleshooting and Fault Finding: You’ll be hands-on, solving challenges to keep systems running smoothly
• On-Call Flexibility: As you grow in the role, you'll join our 'On-Call Rota' to ensure our clients receive support when they need it most

Check out our video below which will give you an insight into a day in the life of one of our Service Engineers;

https://www.youtube.com/watch?v=EDLteqsQ0Tc

Qualifications

What do we need from you?

• Experience: Previous experience as a Service Engineer in the Healthcare and Scientific market. Knowledge of water treatment or wastewater plants is desirable.
• Qualifications: NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar or even working towards would be ideal but not essential.
• Client-Facing Skills: Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.
• Time Management: Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects effectively.
• Professionalism: A punctual, presentable individual who values customer satisfaction and strives to provide best-in-class service.
• Driving Licence: A full UK driving licence is essential for this role.

Additional Information

What is in it for you?

Career Growth: Access to our engineer progression framework, which helps you identify and develop the skills you need to advance.

Flexible Benefits: We offer a comprehensive benefits package to support your well-being, work-life balance, and long-term security. You’ll enjoy 23.5 days of annual leave to recharge, plus birthday leave to celebrate your special day, while our enhanced pension scheme ensures a strong foundation for your future.

We are partnered with a great benefits provider to offer you exclusive discounts and recognition programs. Maintain your eye health and stay protected with our eye care and flu vouchers. Take advantage of our wellbeing services, including 24/7 access to virtual GP consultations, and refer a friend to be in with a chance of being rewarded for helping us grow our teams with talented individuals.

That's not all… you also have the option to enrol in a range of flexible benefits, including BUPA Private Medical Insurance, Buy / Sell Annual Leave, Group Income Protection, Dental and Travel Insurance. You can also opt for Group Life Assurance and Critical Illness cover for both you and your partner, for added peace of mind. And lastly you can take advantage of Personal Computer, Car Leasing and Cycle to Work Schemes to further enhance your lifestyle.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.