Healthcare Service Technician

PHS Group Ltd.; Birmingham; On-site; GBP 27,000; Full time

Job summary

Join a forward-thinking company as a Healthcare Service Technician, where you will be the face of the organization, ensuring customer satisfaction and hygiene in various facilities. This role involves driving to customer locations, collecting and servicing products, and supporting critical services like Covid testing stations. With a commitment to your professional development and a supportive work environment, this position offers a fulfilling career path with competitive pay and excellent benefits. Embrace the opportunity to make a real difference in the community while enjoying a balanced work-life schedule.

Benefits

Dedicated company vehicle

Overtime opportunities

31 days annual leave

Pension

24-hour wellbeing helpline

Discounts with retailers

Qualifications

• Must hold a full UK Manual Driving Licence with a maximum of 6 points.
• Preferably hold current ADR Class 6, 6.1 & 6.2 certification.

Responsibilities

• Driving to customers on allocated routes to collect and service products.
• Emptying Euro Bins and handling hazardous waste safely.

Skills

Customer Service

Driving Skills

Flexibility

Attention to Detail

Education

Full UK Manual Driving Licence

ADR Class 6, 6.1 & 6.2 (preferable)

Job description

Healthcare Service Technician

As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy – and ensure they remain our customers!

As a Service Technician in our Healthcare division, your time will be split. Half your time will be spent driving prearranged routes to our customers' locations (We have a system that works out the most efficient route based on our customer service times). The other half of your time will be spent collecting waste from and servicing products in our customers' premises. This currently includes providing support to the nation’s Covid testing stations – but whatever your route for the day, you’ll play a vital part in keeping our customers' facilities hygienic and fresh.

A day in the life of a Service Technician at phs will involve:

1. Driving to our customers on your allocated route.
2. Emptying Euro Bins containing offensive waste.
3. Collecting Pharmaceutical waste, Hazardous waste, and Sharps containers.
4. Supporting Covid testing stations by collecting sealed waste.
5. Replacing and emptying other products within our customers' Healthcare facilities.
6. Completing hazardous Consignment notes/Transfer notes.
7. Returning to your allocated depot every day to empty the waste from the vehicle that was collected.

The ideal candidate for a Service Technician role at phs will:

1. Have the patience to travel between our customers during busy times (Traffic issues are an unavoidable part of this job).
2. Be able to work flexibly between the hours of 6am and 6pm, 40 hours per week.
3. Have held a full UK Manual Driving Licence for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points.
4. Not have DR/DD/CD/TT/IN/AC endorsements in the past 5 years.
5. Preferably hold a current ADR Class 6, 6.1 & 6.2.

In return for your commitment and expertise, you will get:

1. A salary of £26,200 + Bonus (OTE £27,200) (Based on a 40-hour working week Monday to Friday).
2. No scheduled weekend working.
3. 13 paydays per year (Every 4 weeks).
4. Overtime opportunities.
5. A dedicated company vehicle so you can start working from your own front door.
6. Ongoing career development opportunities.
7. Discounts with retailers through our phs Perks Scheme.
8. A 24-hour wellbeing helpline.
9. Pension.
10. Your annual leave will be 31 days (inclusive of Christmas Day) so you have 30 days to book throughout the holiday year. Due to the nature of our work, bank holidays are normal working days except for Christmas Day.

Although we welcome candidates from all demographics, we recognise we do not have a proportionate number of female technicians in this location currently and would like to rectify this.

About phs:

Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations.

Our businesses include: Washrooms, Healthcare, Floorcare, Hygiene Services, Phs Direct, and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants), phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste), and phs Compliance.

At phs, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.