Healthcare Regulatory Team Lead — Growth & Ops

Weightmans; Liverpool; On-site; GBP 60,000 - 90,000; Full time

Job summary

Weightmans in the UK is seeking a Team Manager (Healthcare regulatory) to lead a high-performing team, drive profitability, enhance service quality and client outcomes. You will partner with the Head of Client Delivery and other functions to ensure compliant and efficient delivery.

We welcome applicants from Regulatory and/or Healthcare Lawyers, or those with team operations management experience in professional services, who can develop people and implement process improvements.

Qualifications

• Experience managing and developing high-performing teams.
• Strong commercial awareness with focus on profitability and efficiency.
• Excellent communication and stakeholder engagement skills.
• Demonstrable ability to manage client relationships at a senior level.
• Strategic thinking with ability to identify growth opportunities.

Responsibilities

• Deliver exceptional quality of service and client satisfaction.
• Oversee service delivery against KPIs, SLAs and client expectations.
• Support client relationship management and drive continuous improvement.
• Ensure billing and client work align with service standards.
• Develop thought leadership initiatives to support client engagement.
• Drive operational and financial performance including revenue and profitability.

Skills

Team management

Regulatory knowledge

Healthcare sector

Client relationship management

Commercial awareness

Job description

Weightmans in the UK is seeking a Team Manager (Healthcare regulatory) to lead a high-performing team, drive profitability, enhance service quality and client outcomes. You will partner with the Head of Client Delivery and other functions to ensure compliant and efficient delivery.

We welcome applicants from Regulatory and/or Healthcare Lawyers, or those with team operations management experience in professional services, who can develop people and implement process improvements.