Healthcare Porter: Service-Driven Concierge

Medirest; Sutton-in-Ashfield; On-site; GBP 18,000 - 21,000; Full time

Job summary

Medirest, part of Compass Group UK&I, is recruiting a dedicated Porter on a full-time basis to support smooth operations. The role involves maintaining cleanliness, assisting in setting up rooms, and handling reception tasks such as theatre ticket bookings and restaurant reservations.

You will interact with guests, ensure safety and contribute to a high standard of customer care. The position is based on-site with a 37.5-hour week, offering opportunities to progress within a company that values

Qualifications

• Be adaptable and easily embrace changing priorities.
• Be a brilliant communicator and easily build relationships.
• Have experience delivering high quality customer care.
• Take initiative and make decisions that are right for our customers.
• Possess the ability to work under pressure.
• Demonstrate exceptional timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints.

Skills

Customer care

Communication

Timekeeping

Reliability

Adaptability

Job description

Medirest, part of Compass Group UK&I, is recruiting a dedicated Porter on a full-time basis to support smooth operations. The role involves maintaining cleanliness, assisting in setting up rooms, and handling reception tasks such as theatre ticket bookings and restaurant reservations.

You will interact with guests, ensure safety and contribute to a high standard of customer care. The position is based on-site with a 37.5-hour week, offering opportunities to progress within a company that values