Healthcare Porter & Guest Services Assistant

Chartwells Independent; Guildford; Hybrid; GBP 21,000 - 24,000; Full time

Job summary

Medirest, part of Compass Group UK&I, is recruiting a dedicated Porter to support healthcare operations on a full-time basis (37.5 hours per week). You will help keep the lobby and public areas clean, assist with room setup, handle reception duties, and respond to customer requests as needed.

The ideal candidate is adaptable, an excellent communicator with strong customer care experience, and capable of working under pressure with reliable timekeeping. Shifts are 5 out of 7 days.

Qualifications

• Adaptable and able to embrace changing priorities.
• Excellent communication and relationship-building with customers.
• Experience delivering high quality customer care.
• Take initiative and make decisions that are right for customers.
• Ability to work under pressure and meet demands.
• Demonstrates reliable timekeeping and dependability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by placing and removing signage for wet floors or paints.

Skills

Adaptable

Brilliant communicator

Customer care

Initiative

Work under pressure

Timekeeping

Job description

Medirest, part of Compass Group UK&I, is recruiting a dedicated Porter to support healthcare operations on a full-time basis (37.5 hours per week). You will help keep the lobby and public areas clean, assist with room setup, handle reception duties, and respond to customer requests as needed.

The ideal candidate is adaptable, an excellent communicator with strong customer care experience, and capable of working under pressure with reliable timekeeping. Shifts are 5 out of 7 days.