Healthcare Porter & Guest Services Associate

Compass Group UK; High Wycombe; On-site; GBP 18,000 - 24,000; Full time

Job summary

Compass Group UK&I, Medirest, is recruiting a dedicated Porter to support healthcare operations in High Wycombe on a full-time basis (37.5 hours per week). The role involves maintaining lobby areas, assisting with room setups, and handling reception duties to assist guests and NHS staff.

The ideal candidate will be adaptable, a strong communicator, with customer care experience, initiative, and reliable timekeeping to help create a smooth, welcoming environment for patients and visitors.

Qualifications

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Job description

Compass Group UK&I, Medirest, is recruiting a dedicated Porter to support healthcare operations in High Wycombe on a full-time basis (37.5 hours per week). The role involves maintaining lobby areas, assisting with room setups, and handling reception duties to assist guests and NHS staff.

The ideal candidate will be adaptable, a strong communicator, with customer care experience, initiative, and reliable timekeeping to help create a smooth, welcoming environment for patients and visitors.